AVP, Transportation Broker

Cover Whale

. Cultivate existing and new retail agent relationships, including Cover Whale's existing retail agency partners .

Posted 10/28/2026full-timeRemote • New York • United StatesLead💰 $93,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial auto and trucking insurance brokerage, with a strong focus on building relationships with retail agents and specialty markets. Proficient in agency management systems, particularly Meridian AMS, and skilled in developing workflows and service level agreements for insurance processes.

Highest-signal resume keywords

7+ Years Experience In Commercial Auto InsuranceExpert Proficiency In Meridian AMSEstablished Relationships With Retail AgentsExperience Building SLAs And Service WorkflowsActive Property & Casualty Insurance License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial Auto InsuranceTrucking Insurance BrokerageUnderwritingService Level AgreementsTelematics-Based InsuranceAI Tools UsageMarket Guidelines KnowledgeWorkflow DevelopmentRenewal Process ManagementData Integrity Compliance

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationRelationship-Building SkillsDiscipline To Meet Service Standards

Tools & Technologies

Meridian AMSAgency Management Systems

Certifications & Qualifications

Active Property & Casualty Insurance License

Industry Keywords

Commercial TruckingE&S MarketsRetail AgentsInsurance MarketsBrokerage

About the role

Key responsibilities & impact

Cultivate existing and new retail agent relationships, including Cover Whale's existing retail agency partners
Contribute to onboarding testing agents and retail agents against quarterly scorecard targets
Quote new business and meet individual GWP quoted targets
Develop expertise in current market guidelines and appetite and place submissions with the right market
Refer market relationships to the EVP and SVP for vetting to fill gaps in market and product offerings
Achieve and maintain expert proficiency in Meridian AMS and recommend AMS technology improvements
Attend weekly team meetings with the EVP and SVP to discuss AMS enhancements
Assist in creating and adhering to workflows for SLAs covering quotes, binds, endorsements, and cancellations
Help build and operationalize the renewal process and determine required headcount for in-force accounts
Proactively remarket accounts in a timely manner
Incorporate AI and emerging technologies into daily workflows while maintaining judgment, data integrity, and compliance
Report to the Senior Vice President and work closely with the Executive Vice President
Respond promptly to agents and markets during standard business hours
Occasionally travel to meet agents and markets and attend industry events

Requirements

What you’ll need

7+ years of experience in commercial auto or trucking insurance brokerage, wholesale placement, or underwriting
Existing relationships with trucking-focused retail agents and with specialty or E&S markets that could fill gaps in Breakwater's market offerings
Experience building SLAs, service workflows or renewal processes for an insurance team
Familiarity with telematics-based insurance or driver safety programs
Experience using AI tools in day-to-day work
Bachelor's degree, or an equivalent combination of education and experience
Established relationships with retail agents and with insurance markets (carriers, MGAs or program administrators) in the commercial trucking space
Working knowledge of how markets set guidelines and appetite, and what each submission requires
Active Property & Casualty insurance license in your resident state, or the ability to obtain one within 60 days of hire
Strong written and verbal communication and relationship-building skills, with the discipline to meet service level standards on quotes, binds and service items
Proficiency with agency management systems and the ability to reach expert level in Meridian AMS

Benefits

Comp & perks

Annual discretionary bonus (set percentage)
Comprehensive and affordable health, dental, and vision insurance
Company-paid life insurance, long-term disability, and EAP
401(k) company match up to 4 %
Generous paid time off and company holidays
Collaborative environment encouraging employee contribution to processes, decisions, planning, and culture