Senior Business Analyst – Health Insurance

CoverGo | Insurtech

. Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution .

Posted 9/15/2026full-timeRemote • ThailandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business analysis, including requirements gathering, process documentation, and user acceptance testing, with a strong focus on the insurance industry. Proficient in Agile methodologies and capable of translating business needs into technical solutions.

Highest-signal resume keywords

Business AnalysisAgile MethodologiesRequirements GatheringUser Acceptance TestingInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Requirements DocumentationProcess DocumentationData IntegrationWorkflow AnalysisTest Case Development

Soft Skills

Organizational SkillsTime ManagementCommunication Skills

Tools & Technologies

QA ToolsUAT Tools

Certifications & Qualifications

Health Insurance CertificationINS/LOMA CertificationIII Certification

Industry Keywords

Insurance IndustryHealth InsuranceBusiness ProcessesSystem Modifications

About the role

Key responsibilities & impact

Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through work sessions and interviews; analyze and document complex business requirements and processes; communicate requirements to appropriate parties
Create complex test case scenarios; monitor/oversee testing of business applications to verify client requirements are incorporated into system design
Develop business requirements documents/user stories to support required modifications
May plan, allocate and monitor work of other business analysts
Understand systems and related data to surface actionable insights and demonstrate sound judgment and decision-making
Assist in providing time estimates for project-related tasks
Aid in updating process and procedural documentation
Develop basic understanding of the technical development cycle of mobile applications or web portals
Support QA, UAT and Release phases via defect analysis, change maintenance, and related activities
Perform any other assigned tasks

Requirements

What you’ll need

Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the insurance industry is required
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills are a plus
Must be based in Thailand
Must be fluent in Thai

Benefits

Comp & perks

Competitive Salary
100% Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance