Employee Relations Business Partner

Cox Enterprises

. Provide guidance, support, and recommendations on employee relations matters .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-Level💰 $67,100 - $100,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, including handling disciplinary actions, performance improvement plans, and compliance with employment laws. Proficient in using case management systems and tools to analyze trends and support business leaders effectively.

Highest-signal resume keywords

Employee Relations ManagementDisciplinary Action SupportPerformance Improvement PlansWorkday and ServiceNow ProficiencyPHR/SPHR or SHRM-CP/SCP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsPerformance Improvement PlansDisciplinary ActionsState and Federal Employment LawsData InterpretationCase Management SystemsMicrosoft Office SuiteConflict ResolutionCoachingBilingual (English/Spanish)

Soft Skills

Effective CommunicationInfluencing SkillsSound JudgmentFacilitation SkillsIndependence and Urgency

Tools & Technologies

WorkdayServiceNowMicrosoft CoPilotClaude

Certifications & Qualifications

PHRSPHRSHRM-CPSHRM-SCP

Industry Keywords

Employee Relations InvestigationsUnion AvoidanceCompliance EducationLegal ComplaintsRemote Work

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide guidance, support, and recommendations on employee relations matters
Advise business leaders on disciplinary actions, performance improvement plans, involuntary termination reviews, and related matters
Conduct less complex employee relations investigations
Build partnerships with leaders, HR Business Partners, Legal, and internal teams
Use Workday and ServiceNow to support employee action reviews
Interpret policies and processes and educate employees and stakeholders on compliance
Own employee relations cases in the case management system and/or Ethics Hotline
Document and handle matters according to ER team processes and practices
Analyze employee relations trends and escalate areas of opportunity
Promote a positive and open employee relations environment
Assist with information gathering for legal complaints and charges
Serve as backup for the Employee Relations intake role
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Management, or related field and 2 years’ related experience in Human Resources and/or Employee Relations; alternatively, a master’s degree and up to 2 years’ experience, or 6 years’ experience in a related field
Proficient in Microsoft Office applications, including Excel, PowerPoint, and Word
Direct experience supporting business leaders with employee disciplinary actions, conduct/behavior issues, performance improvement plans/performance issues, and involuntary terminations
Working knowledge of state and federal employment laws and union avoidance
Ability to communicate effectively across all employee levels
Strong coaching, facilitation, and conflict resolution skills
Demonstrated influencing skills advising HR Business Partners and leaders on discipline, performance improvement plans, and termination recommendations
Ability to work independently with urgency and prioritization
Excellent verbal and written communication skills
Sound judgment and discretion when handling sensitive matters
Ability to collect, understand, interpret, and share data effectively
Ability to travel up to 25% of the time
Ability to work successfully 100% remotely, with occasional required travel primarily for meetings
Must reside within the Eastern or Central Time Zones of the United States
Must currently be authorized to work in the United States for any employer without current or future sponsorship
Must clear a pre-employment drug test
PHR/SPHR or SHRM-CP/SCP certification preferred
Experience with ServiceNow or other web-based case management systems preferred
Bilingual (English/Spanish) preferred
Experience leveraging AI tools such as Microsoft CoPilot or Claude preferred

Benefits

Comp & perks

Flexible vacation with pay
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for employees or family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid sick leave
Flexible vacation/wellness days and/or PTO
Remote work option
Equal Employment Opportunity and reasonable accommodations