Cox Enterprises

Inspector

• Conduct on-site vehicle condition inspections for dealer clients within an assigned territory
• Provide accurate, detailed, and timely documentation of vehicle condition according to Manheim inspection standards
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options and enter data accurately in systems
• Inspect and document exterior and interior vehicle condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, or inoperable features
• Build relationships with dealer clients and educate them on Manheim Marketplace and mobile inspection services
• Engage dealers to increase inspection volume and maintain active participation
• Use data, insights, and partner input to maximize inspection efficiency and territory productivity
• Adapt to changes in daily appointments and schedules to ensure dealer coverage
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams
• Work within a continuous improvement and Lean environment and contribute to process enhancement
• Maintain production expectations and follow safety, health, inspection, and compliance procedures
• Participate in Safety Excellence initiatives
• Support onboarding and development of less experienced Mobile Inspectors at the Senior Level
• Perform other duties as assigned

Mobile Vehicle Condition Inspector

Digital Marketing

• Lead day-to-day activation of paid media campaigns across programmatic display and video, paid social, paid search, and account-based marketing
• Build and launch campaigns in demand-side and self-serve buying platforms
• Configure line items, inventory targeting, frequency caps, pacing, objectives, placements, audiences, delivery settings, keywords, ad copy, extensions, negative keywords, and bid strategies
• Configure retargeting, lookalike, intent-based, and first-party audience targeting
• Coordinate creative specifications, tag delivery, and landing page readiness
• Perform pre-launch quality assurance for targeting, budgets, dates, creative rendering, tracking, and landing pages
• Own campaign taxonomy, naming standards, launch checklists, and version control
• Document build procedures and platform-specific configuration guides
• Monitor pacing, delivery, and efficiency against plan
• Execute bid adjustments, budget shifts, audience refinement, placement exclusions, and other optimizations
• Create and execute tests across ad copy, creative, audiences, and landing pages
• Escalate delivery, inventory quality, and measurement issues with recommended actions
• Build and maintain negative keyword and placement exclusion lists
• Produce recurring campaign reports and written performance commentary
• Design and maintain paid media dashboards
• Conduct post-campaign analysis and provide improvement recommendations
• Partner with Marketing Analytics on conversion tracking and attribution
• Collaborate with channel experts, Product and Brand Marketing, Trafficking, MarTech, and internal stakeholders
• Identify platform features, ad formats, and industry trends
• Support onboarding and knowledge sharing for specialist teammates and contract resources
• Contribute to the paid media playbook

Senior Digital Marketing Specialist – Paid Media Activation, Programmatic, Paid Social, Paid Search

• Traffic display, video, native, and rich media creative into ad servers and buying platforms
• Verify specifications, click-through URLs, and third-party tag integrity
• Build and maintain ad server placement structures, creative assignments, and ad associations
• Manage creative rotation and weighting across campaign flights
• Generate and distribute trafficking sheets and ad tags to publishers
• Retrieve, version, and store creative assets
• Implement and validate conversion pixels, floodlight tags, and event tracking
• Audit tag placement across landing pages and site templates
• Maintain tag documentation mapping tags to campaigns, conversion events, and owners
• Coordinate tag requests with verification, rich media, and measurement vendors
• Monitor delivery across ad servers, buying platforms, and publisher reporting
• Investigate and resolve impression, click, and conversion discrepancies
• Troubleshoot creative rendering, latency, and serving failures
• Escalate unresolved technical issues with investigation summaries
• Track recurring discrepancy patterns by publisher or platform
• Maintain ad-serving hygiene by retiring completed placements, archiving inactive creative, and removing orphaned tags
• Monitor impression consumption against vendor commitments and flag pacing variances
• Support invoice validation by reconciling served impressions with vendor reporting
• Maintain configuration documentation, user access, naming standards, and trafficking procedures
• Execute pre-launch quality assurance checks
• Pull ad server delivery reports for campaign reporting
• Coordinate launches with the Activation Senior Specialist and other teams
• Develop trafficking status views showing built, pending, and blocked work
• Stay current on ad-serving standards, creative formats, privacy, and signal-loss developments

Digital Marketing Specialist II – Paid Media Trafficking, Ad Serving, Tagging, Creative Rotation

Sales

• Sell vAuto products to franchise and independent car dealerships, including groups with up to 9 rooftops
• Generate and maximize sales revenue and increase customers within the assigned territory
• Offer creative solutions to help dealers achieve business objectives
• Provide vAuto product insights to internal partners regarding dealer business challenges
• Reinforce the value of existing vAuto and Cox Automotive products
• Serve as the primary point of contact for vAuto
• Own, deepen, and continually build dealer relationships
• Use the Challenger-based selling approach to manage and close complex sales opportunities
• Use consultative selling techniques to advise clients on industry trends, strategies, and challenges
• Build consensus with client stakeholders for Cox Automotive Retail Solutions products
• Strategize independently and collaboratively to solve deal-level challenges
• Present and demonstrate the advantages of the vAuto solution
• Meet or exceed monthly, quarterly, and annual revenue goals
• Backfill open or existing territories as needed
• Partner with the Inside Regional Sales Manager to develop new and existing dealer relationships
• Build relationships with dealership decision-makers, Dealer Principals, Used Car Managers, General Sales Managers, and General Managers
• Travel extensively within the assigned territory and to company meetings and industry conferences (75% or more)

Regional Sales Manager

Performance Marketing

• Own paid media buying across endemic trade publications, industry sponsorships, and programmatic platforms for the enterprise marketing portfolio
• Develop and evolve the annual endemic media plan, including publisher mix, placements, flighting, and budget allocation
• Negotiate publisher rates, added value, and contract terms
• Manage the full buy cycle from RFP and proposal evaluation through insertion order execution, trafficking, monitoring, make-good resolution, and reconciliation
• Evaluate publisher audiences, circulation and traffic claims, and third-party verification data
• Establish publisher evaluation and renewal frameworks
• Maintain publisher relationships and conduct performance reviews
• Plan and execute sponsorships including newsletter takeovers, webinars, research reports, awards programs, and industry events
• Develop creative briefs for custom content and sponsored editorial
• Manage print placements, reservations, deadlines, specifications, and proofing
• Manage DSP and paid social campaigns, including setup, targeting, bidding, pacing, and optimization
• Manage retargeting, lookalike, intent-based, and first-party audience segments
• Coordinate creative testing across copy, visuals, calls to action, and landing pages
• Manage paid media budgets, spend pacing, and reallocations
• Establish processes for insertion orders, purchase orders, invoice validation, accruals, and month-end close
• Manage ad trafficking, tag and pixel implementation, and third-party ad server configuration
• Develop quality assurance checklists for specifications, tracking, landing pages, legal, and brand compliance
• Manage outsourced agency and vendor relationships
• Establish campaign naming conventions and taxonomy
• Report performance by publisher, placement, and campaign and recommend improvements
• Define and track paid media KPIs and connect investment to pipeline and closed revenue
• Conduct pre- and post-campaign analysis and maintain a performance repository
• Monitor competitive share of voice and recommend placement strategy changes
• Document SOPs and buying playbooks for the in-house media function
• Advise Product and Brand Marketing partners on media feasibility, timelines, and outcomes
• Evaluate emerging inventory, formats, and buying technologies
• Share buying knowledge and mentor specialist-level teammates without direct reporting responsibility

Digital Marketing/Communications Manager – Paid Media Buying, Publisher Direct, Endemic Trade & Programmatic

Manager

• Build and maintain relationships with a portfolio of external clients
• Own client relationships and advocate for client needs internally
• Drive client and revenue retention and product utilization
• Identify customer interest in additional products and expand or upsell product functionality
• Collaborate with other Performance Managers to provide seamless experiences for clients with multiple products
• Manage the progress and results of assigned accounts independently
• Engage clients through onsite visits and virtual screen-share sessions
• Improve clients’ business processes and help them meet objectives
• Develop action plans for at-risk clients to retain relationships
• Identify barriers and core problems preventing clients from meeting objectives
• Provide guidance on leveraging product capabilities to meet business objectives
• Monitor and analyze account performance and trends
• Monitor client system red flags and emergencies and take immediate action
• Improve processes and systems during client engagements
• Maintain product knowledge, including new releases and product enhancements
• Perform other duties as assigned

Performance Manager

General

• Serve as a key point of contact for resolving client issues in collaboration with the national sales team, auction representatives, and client stakeholders
• Perform data entry of required information
• Manage account relationships, maintain effective communications, and ensure customer requirements are met
• Work with the posting clerk to apply reconciliation, transportation, and other vehicle charges to the appropriate vehicle in the system
• Respond to customer inquiries relating to vehicles and assist in resolving problems
• Arrange required transportation and obtain transportation condition reports, bills, and related information
• Establish and continuously update electronic customer vehicle files with vehicle location, condition, announcements, and other activities
• Obtain floor price information from account representatives and enter it into the computer system
• Prepare sale vehicle run processes, including run order, scheduling, and customer account notices
• Reconcile incoming bills against ordered work and repairs for Institutional customer vehicles and resolve missing information or problems
• Balance sales and perform post-sale invoicing for accounts receivable as needed
• Prepare assigned vehicles for online programs with the Vehicle Operations Team
• Prepare sales, expense, sold vehicle, dealer attendance, lot and transportation damage, block summary, and other reports
• Follow all safety and health procedures and participate in Safety Excellence activities
• Perform other duties as assigned by management

Commercial Services Specialist II

• Conduct thorough on-site vehicle condition inspections within an assigned territory
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options
• Inspect and document vehicle exterior and interior condition
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, or inoperable features
• Build trust and relationships with dealer clients
• Educate clients on Manheim Marketplace and mobile inspection services
• Engage dealers to increase inspection volume and maintain participation
• Manage appointments, schedules, dealer coverage, and territory productivity
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams
• Contribute to continuous improvement and Lean process enhancement
• Follow safety and health procedures and participate in Safety Excellence initiatives
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy
• Senior-level duties include performing advanced inspections, mentoring peers, supporting onboarding, and serving as a subject matter resource

Mobile Vehicle Inspector

• Conduct on-site vehicle condition inspections for dealer clients within an assigned territory
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options; accurately enter data into systems
• Inspect and document exterior and interior vehicle condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, or inoperable features
• Build trust with dealer clients through consistent quality, professionalism, and responsiveness
• Educate clients on Manheim Marketplace and mobile inspection services
• Proactively engage dealers to increase inspection volume and maintain participation
• Use data, insights, and partner input to maximize inspection efficiency and territory productivity
• Adapt to changes in daily appointments and schedules to ensure dealer coverage
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success
• Contribute to continuous improvement and Lean process enhancement
• Maintain production expectations established by leadership
• Follow safety and health procedures and participate in Safety Excellence initiatives
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy
• For Level 2, independently manage detailed and complex inspections, schedules, client relationships, and territory growth
• For Senior Level, perform advanced inspections, serve as a subject matter resource, mentor and support less experienced inspectors, and maintain inspection quality standards
• Perform other duties as assigned

Billing Specialist

• Handle inbound customer inquiries via phone and email as a first line of contact
• Partner with various departments to support customers and internal teams
• Process billing transactions, invoices, credits, and account adjustments accurately and within established timelines
• Set up and maintain customer accounts within billing systems
• Review, verify, and audit billing information for accuracy and completeness
• Research and resolve billing discrepancies, payment issues, and customer inquiries
• Post payments and adjustments to customer accounts
• Monitor billing reports and identify exceptions or potential issues
• Assist with collections-related activities and payment tracking
• Gather information from internal departments to resolve billing concerns
• Maintain accurate records and supporting documentation
• Follow company billing policies, procedures, and regulatory requirements
• Support continuous improvement initiatives that enhance billing efficiency and accuracy
• Perform other duties as assigned

Inventory Specialist

• Cultivate and nurture strong client relationships through proactive engagement, personalized communication, and tailored solutions
• Partner with sales, mobile inspections, dealer services, and trade desk teams to provide unified client service
• Act as liaison between clients and internal business units, resolving issues from start to finish
• Advise dealers on sales performance using industry trends, vehicle valuation data, and market insights
• Coach clients on using the company’s tools and educate them on marketplace policies
• Assist with customer care issues promptly and professionally
• Offer tailored guidance on implementing clients’ wholesale strategies
• Maximize VIN-level success and minimize churned client accounts
• Analyze market insights and data to derive account recommendations
• Support Vehicle Condition Specialists in capturing, inspecting, and listing off-site wholesale inventory
• Communicate daily with Trade Desk Consultants about regional units
• Coordinate with auction teams on vehicle handoffs between digital and physical sales channels
• Provide weekly summaries of client activity and opportunities
• Track client interactions in Salesforce

Wholesale Inventory Specialist II

• Conduct on-site vehicle condition inspections for dealer clients within an assigned territory
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options; enter data accurately in systems
• Inspect and document vehicle exterior and interior condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, or inoperable features
• Build trust with dealer clients through quality, professionalism, and responsiveness
• Educate clients about Manheim Marketplace and mobile inspection services
• Engage dealers to increase inspection volume and maintain participation
• Use data, insights, and partner input to maximize inspection efficiency and territory productivity
• Adapt to daily appointment and schedule changes
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams
• Contribute to continuous improvement and Lean process enhancement
• Maintain production expectations and follow safety and health procedures
• Participate in Safety Excellence initiatives
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy
• At senior level, perform advanced inspections, mentor peers, support onboarding, and serve as a subject matter resource

Vehicle Condition Inspector

Outside Sales

• Grow and retain subscription revenue for Autotrader and Kelley Blue Book products
• Grow a portfolio of franchise and large independent automotive dealers
• Present creative solutions to help dealers reach business objectives
• Provide insights regarding dealers’ key business challenges
• Collaborate across Cox Automotive sales teams to drive quality referrals
• Build and cultivate relationships with assigned automotive dealers
• Meet or exceed revenue, retention, and referral goals
• Manage sales pipeline and forecasting
• Maximize utilization of sales enablement systems, tools, and analytics
• Expand relationships with multiple decision makers to maximize revenue and minimize cancellations
• Provide data-driven consultative assessments of operational challenges and needs
• Reinforce the value proposition through monthly ROI business reviews
• Leverage qualitative and quantitative data and market insights to support dealer decisions
• Identify cross-sell and upsell opportunities
• Support sales partners in discovering, designing, and proposing solutions
• Advocate for dealers during implementation and onboarding
• Respond to and route customer issues to the appropriate contact or business unit

Territory Sales Manager

• Conduct on-site vehicle condition inspections for dealer clients within an assigned territory
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options
• Accurately enter inspection data into systems
• Inspect and document exterior and interior vehicle condition
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, and inoperable features
• Build trust and strong relationships with dealer clients
• Educate clients about Manheim Marketplace and mobile inspection services
• Engage dealers to increase inspection volume and maintain participation
• Use data, insights, and partner input to improve inspection efficiency and territory productivity
• Adapt to changing appointments and schedules for dealer coverage
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams
• Contribute to continuous improvement and Lean process enhancement
• Maintain production expectations and follow safety and health procedures
• Participate in Safety Excellence initiatives
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy
• Senior-level inspectors perform advanced inspections, mentor peers, and support onboarding and development

Mobile Inspector II

• Conduct on-site vehicle condition inspections for dealer clients within an assigned territory
• Locate, start, move, inspect, and safely return vehicles on dealer client lots
• Verify vehicle identification, VINs, mileage, sub-series, and options; accurately enter data into systems
• Inspect and document exterior and interior vehicle condition, including tires, frame, glass, panels, mechanical components, seating, dashboard, and installed options
• Perform basic mechanical checks across powertrain, drivetrain, and electrical components
• Identify and document damage, missing components, or inoperable features
• Build trust with dealer clients through consistent quality, professionalism, and responsiveness
• Educate clients on Manheim Marketplace and mobile inspection services
• Engage dealers to increase inspection volume and maintain active participation
• Use data, insights, and partner input to maximize inspection efficiency and territory productivity
• Adapt to changes in daily appointments and schedules to ensure dealer coverage
• Prepare and submit daily activity and production reports
• Use Salesforce.com for reporting, lead management, and customer performance tracking
• Collaborate with Wholesale Specialists, peers, and other Manheim teams to support client success
• Contribute to process enhancement in a continuous improvement and Lean environment
• Maintain production expectations established by leadership
• Follow all safety and health procedures and participate in Safety Excellence initiatives
• Comply with Manheim inspection standards, including the NAAA Frame/Structure Damage Policy
• Perform advanced inspections, mentor peers, and support onboarding and development of less experienced inspectors at the Senior Level