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Employee Relations Manager – Ethics
Cox Enterprises. Provide guidance, support, and recommendations on employee relations issues .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee relations, ethics, and compliance, with a strong ability to conduct workplace investigations and provide strategic recommendations. Proficient in data interpretation and communication across all employee levels, fostering a positive workplace environment.
Highest-signal resume keywords
Employee Relations ManagementWorkplace InvestigationsEthics and Compliance ExpertiseLabor Relations KnowledgeConflict Resolution Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor's Degree in Human ResourcesAdvanced Knowledge of Employment LawsProficiency in Microsoft OfficeExperience Handling Employee Relations MattersData Interpretation Skills
Soft Skills
Exceptional Coaching SkillsStrong Influencing SkillsExcellent Verbal and Written CommunicationSound Judgment and DiscretionAbility to Work Independently
Tools & Technologies
ServiceNowWeb-Based Case Management SystemsAI ToolsMicrosoft Copilot
Certifications & Qualifications
PHRSPHRSHRM-CPSHRM-SCP
Industry Keywords
Employee Relations TrendsCompliance MattersLabor RelationsEthics HotlineEmployee Engagement
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Provide guidance, support, and recommendations on employee relations issues
- Investigate ethics and compliance matters and escalated employee relations matters
- Audit investigation output and work product
- Track and identify labor and employee relations trends to support proactive strategy and training
- Partner with management, HR Business Partners, Legal, and internal teams
- Serve as an ethics, compliance, and employee relations subject matter expert
- Advise and guide people leaders on employee concerns and conduct investigations
- Perform and document investigations according to team processes and guidelines
- Recommend resolutions for inquiries, concerns, and investigations
- Interpret company policies and processes and educate employees and stakeholders
- Own employee relations and ethics cases in the case management system and/or Ethics Hotline
- Monitor employee sentiment and identify trends and risks for reporting
- Identify opportunities to improve employee engagement and maintain a compliant workplace
- Promote a positive and open employee relations climate
- Assist with information gathering for legal complaints and charges
- Conduct case audits and support review and optimization of senior ERBP investigation materials
- Contribute to investigation processes and protocols
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in human resources, business management, or related field, and 6 years of relevant experience in employee relations/human resources
- Alternative qualifications: master’s degree and 4 years of experience; Ph.D. and 1 year of experience; or 10 years of experience in a related field
- Proficiency in Microsoft Office, including Excel, PowerPoint, and Word
- Direct experience handling all aspects of employee relations matters, including intake, review, and resolution
- Advanced knowledge of workplace investigations, labor relations, ethics and compliance requirements, and state and federal employment laws
- Ability to communicate with all employee levels, including exempt, non-exempt, corporate, and field employees
- Exceptional coaching, facilitation, and conflict resolution skills
- Strong influencing skills and ability to advise HR Business Partners and all levels of management
- Experience working with or advising executive leadership
- Ability to work independently with urgency and prioritization
- Excellent verbal and written communication skills
- Sound judgment and discretion when handling sensitive information
- Ability to collect, understand, interpret, and share data
- Ability to travel up to 15% as needed for investigations
- Ability to work successfully in a fully remote environment, with periodic travel
- Must pass a pre-employment drug test
- Must currently be authorized to work in the United States for any employer without current or future sponsorship
- No OPT, CPT, STEM/OPT, or visa sponsorship now or in future
- PHR/SPHR or SHRM-CP/SCP preferred
- Experience with ServiceNow or other web-based case management systems preferred
- Experience with AI tools such as Claude or Microsoft Copilot preferred
- Bilingual English/Spanish preferred
Benefits
Comp & perks- Flexible vacation with pay
- Seven paid holidays annually
- Up to 160 hours of paid wellness annually for employee or family members
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid sick leave
- Flexible vacation/wellness days and/or PTO
- Remote work option
- Equal Employment Opportunity and reasonable accommodations