Field Service Analyst

Cox Enterprises

. Conduct and deliver physical audits and results for NextGear Capital’s Risk organization .

Posted 10/28/2026full-timeRemote • Alabama • United StatesJuniorMid-Level💰 $55,600 - $83,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting physical and financial audits to assess client business health and risk, with strong proficiency in MS Office tools for reporting and documentation. Capable of establishing rapport with dealers and presenting findings effectively to various stakeholders.

Highest-signal resume keywords

Audit/Inspection ExperienceBachelor's Degree In FinanceProficiency With MS OfficeValid Driver's LicenseAbility To Travel Regionally

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Physical AuditsFinancial AuditsRisk AssessmentCollateral InspectionInventory VerificationDealer Equity AssessmentDocumentation ReviewMarket Share AnalysisRe-educating DealersPayment Collection

Soft Skills

Rapport BuildingProfessionalismCalm Under PressureCommunication SkillsAdaptability

Industry Keywords

Auto IndustryDealer Account ManagementRisk OrganizationRepossession AssistanceField Work Environments

About the role

Key responsibilities & impact

Conduct and deliver physical audits and results for NextGear Capital’s Risk organization
Support client-facing Operations team members managing dealer account portfolios
Conduct physical and financial audits to assess client business health and risk
Establish rapport with dealers to achieve comprehensive risk assessments
Visit multiple dealer locations, auctions, repair shops, and other sites
Investigate, observe, and document dealership processes and practices
Inspect collateral through lot and title audits
Determine dealers’ equity and business health for underwriting purposes
Verify inventory in market share conversions of $500,000+ to mitigate risk and grow the portfolio
Present findings to dealers and take next steps, including re-educating dealers, reviewing inventory trends, collecting payments, and obtaining documentation
Assist Recovery with repossessions by collecting keys, securing collateral, arranging transportation to auction, and monitoring daily funding receivables
Deliver audit results in written, visual, and verbal formats to Operations, Risk, and Senior Leadership

Requirements

What you’ll need

Bachelor’s degree in finance, Business Administration, or related field with 2+ years of experience in the auto industry or related field
4 years’ experience in a related field may be accepted in lieu of a degree
1-2 years audit/inspection experience preferred
Proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
Must be able and willing to travel regionally on short notice 75% of the time
Must have a valid driver’s license
Audit/inspection experience
Must live within the assigned territory of Birmingham, Alabama
Must be able to travel 100% throughout Alabama
Must currently be authorized to work in the United States for any employer without current or future sponsorship
No OPT, CPT, STEM/OPT, or visa sponsorship now or in future
Must clear a pre-employment drug test
Ability to work primarily outdoors in all types of weather conditions
Ability to remain calm and professional in potentially unpleasant or aggressive field work environments

Benefits

Comp & perks

Company vehicle and fuel card provided
Cell phone and laptop provided
Paid vacation
Seven paid holidays
Up to 160 hours of paid wellness annually
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO