Finance Support Specialist I – ETA Support

Cox Enterprises

. Perform timely and accurate requisitioning, ordering, and transaction-processing activities .

Posted 10/28/2026full-timeUnited StatesJuniorMid-Level💰 $17 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and analytical skills to manage requisition and invoice workflows while ensuring high levels of customer service and operational efficiency. Proficient in Microsoft Office tools and capable of adapting to new systems and processes.

Highest-signal resume keywords

Requisition ManagementCustomer ServiceMicrosoft Excel ProficiencyAnalytical SkillsOracle Financials Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requisition ManagementInvoice WorkflowsTransaction ProcessingData ValidationAudit ActivitiesProblem-SolvingAttention to DetailWorkload BalancingProcess DocumentationCross-Training

Soft Skills

Effective CommunicationInterpersonal SkillsOrganizational SkillsTeam CollaborationAdaptability

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookOracle Financials

Certifications & Qualifications

High School Diploma/GED

Industry Keywords

Customer SatisfactionOperational EfficiencyAudit RequestsETA ManagementPurchasing Activities

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Perform timely and accurate requisitioning, ordering, and transaction-processing activities
Place and receive orders and support related purchasing activities
Manage requisition and invoice workflows, including supporting documentation
Maintain accurate records and documentation
Meet established service levels while supporting client satisfaction and operational efficiency
Provide timely responses and adjustments related to audit requests
Provide customer service and operational support
Monitor ETA work queues, exception activity, and shared communications
Research and resolve routine ETA exceptions and escalate non-standard issues
Support the centralized ETA mailbox by reviewing, routing, documenting, and addressing requests
Follow up on outstanding orders and ETA-related exceptions
Communicate with auctions, suppliers, and internal business partners
Support ETA audit, quality-review, and data-validation activities
Assist with backlog management and workload balancing
Support additional P&P Expense activities including ordering, purchasing, requisition management, invoice workflows, mailbox and work-queue management, transaction exceptions, ticket management, and audit activities
Participate in cross-training, backup coverage, process documentation, continuous-improvement initiatives, and special projects

Requirements

What you’ll need

High School Diploma/GED
Generally, less than 2 years of experience
Experience working in a team environment
Ability to deliver a high level of customer service
Demonstrated ability to communicate effectively with key stakeholders
Strong written and verbal communication skills
Strong organizational skills with the ability to effectively manage multiple priorities
Strong analytical and problem-solving skills
High degree of accuracy and attention to detail
Strong interpersonal and customer-service skills
Ability to follow established processes while recognizing situations requiring escalation
Ability to work effectively with individuals across multiple levels of the organization
Strong computer skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
Ability to learn and adapt to new systems, workflows, and changing operational requirements
Knowledge of Oracle Financials preferred
Must clear a pre-employment drug test
Must be currently authorized to work in the United States for any employer without current or future sponsorship
No OPT, CPT, STEM/OPT or visa sponsorship now or in future

Benefits

Comp & perks

Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Sick leave
Flexible vacation/wellness days
PTO
Reasonable accommodations when requested by a qualified applicant or employee with disability