FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Fleet Services Advisor I
Cox Enterprises. Review repair estimates, diagnostics, and maintenance recommendations for commercial vehicles and equipment .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in fleet maintenance and repair, with a strong focus on vehicle diagnostics, repair authorization, and compliance with industry standards. Proficient in managing repair cases, ensuring quality service, and maintaining detailed documentation.
Highest-signal resume keywords
Fleet Maintenance ManagementVehicle Diagnostics InterpretationRepair Estimate ReviewPreventive Maintenance Program KnowledgeASE Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Automotive RepairDiesel RepairWarranty AdministrationRepair AuthorizationParts Requirements AnalysisLabor Operations EvaluationPreventive Maintenance KnowledgeDOT Compliance UnderstandingRepair History AnalysisHigh-Volume Workload Management
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving SkillsAttention to DetailCustomer Service Orientation
Tools & Technologies
Repair Management SoftwareDiagnostic ToolsMaintenance Scheduling SystemsDocumentation Software
Certifications & Qualifications
ASE CertificationIndustry-Recognized Maintenance Certifications
Industry Keywords
Fleet ManagementCommercial Vehicle MaintenanceHeavy-Duty VehiclesMedium-Duty VehiclesService AdvisingOEM Maintenance StandardsTrucking IndustryDealership Service Operations
About the role
Key responsibilities & impact- Review repair estimates, diagnostics, and maintenance recommendations for commercial vehicles and equipment
- Evaluate repair needs based on customer maintenance policies, OEM guidelines, warranty considerations, and industry best practices
- Authorize repairs and maintenance services within established approval guidelines
- Analyze labor operations, parts requirements, and repair recommendations for accuracy, necessity, and cost effectiveness
- Use vehicle repair history, maintenance records, warranty information, parts pricing, labor standards, and repair best practices to support maintenance decisions
- Communicate with repair facilities, technicians, vendors, and customers to obtain diagnostic information and clarify repair recommendations
- Advocate for customers by helping manage repairs and ensuring service providers meet customer maintenance expectations
- Audit managed repairs and preventive maintenance inspections for accuracy, validity, and compliance
- Research maintenance history and prior repairs to support repair authorization decisions
- Assist in resolving invoice discrepancies, estimate variances, maintenance-related disputes, and billing concerns
- Support preventive maintenance program compliance and vehicle maintenance scheduling
- Collaborate with internal teams, service providers, and customers to minimize vehicle downtime and ensure timely repair completion
- Maintain detailed documentation of repair authorizations, recommendations, and case activity
- Deliver timely communication, quality service, and sound maintenance decisions
- Manage multiple repair cases simultaneously while maintaining accuracy and attention to detail
Requirements
What you’ll need- High School Diploma/GED and 4 years of experience in fleet maintenance, diesel repair, automotive repair, warranty administration, service advising, vehicle maintenance operations, or a related field
- Alternative qualifications: associate degree and 2 years of experience; bachelor's degree in a related discipline; or 8 years of related experience
- Strong working knowledge of automotive, diesel, or commercial vehicle maintenance and repair
- Ability to understand vehicle diagnostics, repair recommendations, and maintenance requirements
- Ability to interpret repair estimates, labor operations, parts requirements, maintenance recommendations, and warranty considerations
- Strong computer proficiency and ability to navigate multiple software systems simultaneously
- Excellent organizational, communication, and problem-solving skills
- High attention to detail and documentation accuracy
- Ability to manage a high-volume workload while maintaining quality and customer service standards
- ASE Certification(s) or other industry-recognized maintenance certifications preferred
- Experience supporting medium-duty and heavy-duty commercial fleets preferred
- Experience in fleet management, transportation, trucking, dealership service operations, or OEM warranty administration preferred
- Previous experience reviewing repair estimates, warranty claims, maintenance authorizations, or vendor invoices preferred
- Knowledge of preventive maintenance programs, DOT compliance requirements, and OEM maintenance standards preferred
- Previous mechanical training or hands-on technician experience preferred
- Must clear a pre-employment drug test
- Must currently be authorized to work in the United States for any employer without current or future sponsorship
- No OPT, CPT, STEM/OPT or visa sponsorship now or in future
Benefits
Comp & perks- Flexible vacation with pay
- Seven paid holidays annually
- Up to 160 hours of paid wellness annually for the employee or family members
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid sick leave
- Flexible vacation/wellness days and/or PTO
- Reasonable accommodations for qualified applicants or employees with disabilities