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Knowledge Management – Digital Training Intern
Cox Enterprises. Assist with creating knowledge content for in-field teams for new software enhancements and updates to existing software .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in instructional design and content development, with a focus on creating engaging learning materials for adult learners. Proficient in managing multiple projects and collaborating effectively with diverse stakeholders.
Highest-signal resume keywords
Instructional DesignContent DevelopmentMicrosoft Office SuiteCommunication SkillsProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Knowledge ManagementContent OutliningJob Aids DevelopmentVisual Aids CreationLearning Content Presentation
Soft Skills
Detail-OrientedCreativeAdaptableSelf-StarterCollaborative
Industry Keywords
Automotive IndustryAdult LearningPerformance ManagementStakeholder CollaborationFeedback Responsiveness
About the role
Key responsibilities & impact- Assist with creating knowledge content for in-field teams for new software enhancements and updates to existing software
- Work directly with the Knowledge Management Director within the Business Leadership Team at vAuto
- Design, develop, and validate weekly knowledge management articles
- Develop new learning and training content
- Collaborate with Performance Management, vAuto Support, Instructional Design, and Business Leadership stakeholders
- Develop content outlines, job aids, and visual aids for adult learners
- Create knowledge checks for adult learners
- Manage multiple project tasks and deadlines simultaneously
- Present learning content to Performance Managers, Sales Specialists, and Performance Consultants across vAuto and Cox businesses
- Build relationships and network with peers and professionals across Performance Management, Support, and Business Leadership
Requirements
What you’ll need- Currently enrolled at an accredited university, pursuing a degree in instructional design, education, communications, business, or a related field
- Detail-oriented, with the ability to organize complex information logically
- Able to simplify complex topics
- Confident presenter with excellent communication and collaboration skills
- Responsive to feedback
- Creative, adaptable, and able to pivot quickly
- Self-starter able to work independently with minimal supervision
- Interest in the automotive industry and/or teaching and developing adult learners
- Proficient in the Microsoft Office suite and comfortable learning new software
- Currently authorized to work in the United States for any employer without current or future sponsorship
- No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future
- Must clear a pre-employment drug test
- Growth mindset
Benefits
Comp & perks- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO
- On-the-job mentorship
- Professional training and development experience
- Networking opportunities
- Real-world project suitable for a professional training/instructional design portfolio