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Roadside Event Specialist
Cox Enterprises. Handle major events, campaigns, and maintain the flow of open events .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing major events and operational needs, ensuring effective communication with customers and service providers while adhering to protocols. Proficient in handling high-priority projects and maintaining accurate estimates and billing processes.
Highest-signal resume keywords
Event ManagementCustomer CommunicationOperational OversightMicrosoft Office Suite ProficiencyLogistics Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Event ManagementData EntryRepair EstimatesBilling AccuracyHigh Dollar-Amount Approvals
Soft Skills
Great Communication SkillsAbility to Handle Multiple Projects
Industry Keywords
LogisticsTransportationAutomotive TechnologyCox Fleet Follow UpBreakdown SpecialistManaged Care
About the role
Key responsibilities & impact- Handle major events, campaigns, and maintain the flow of open events
- Manage day-to-day operational needs of major events
- Approve high dollar-amount repairs and handle serious situations such as accidents and police impounds
- Ensure timely repair responses and prompt handling of customer equipment instructions
- Ensure estimates are handled accurately
- Communicate with customers, drivers, service providers, and coworkers
- Ensure customer protocol is followed at the highest possible level
- Select and communicate correct billing with service providers
- Work with drivers, customers, and service providers on large-scale maintenance and repairs
Requirements
What you’ll need- High school diploma or GED and 3 years of experience in a related field (logistics, transportation, automotive technology)
- Alternative combination of an advanced degree or certification or 5 years of experience in a related field
- At least 1 year of experience in a previous Cox Fleet Follow Up, Breakdown Specialist, or Managed Care role preferred
- Proficient in Microsoft Office Suite for data entry, word processing and email
- Great communication skills by phone, email and in person
- Ability to handle multiple, high-priority projects
- Must work within the United States
- Currently authorized to work in the United States for any employer without current or future sponsorship
- No OPT, CPT, STEM/OPT or visa sponsorship now or in future
- Must clear a pre-employment drug test
Benefits
Comp & perks- Competitive salary and top-notch bonus/incentive plans
- Exceptional work-life balance
- Flexible time-off policies and accommodating work schedules
- Comprehensive healthcare, with multiple options for individuals and families
- Generous 401(k) retirement plans with company match
- Professional development and continuing education opportunities
- Inclusive parental leave policies
- Comprehensive fertility coverage and adoption assistance
- Pet insurance
- Employee discounts
- Minimum of 6.67 hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)