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Senior Digital Marketing Specialist
Cox Enterprises. Conduct day-to-day channel operations for email marketing, SMS communications, and organic social media across Cox Automotive’s enterprise B2B portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in executing multi-channel digital marketing campaigns, particularly in email marketing, SMS communications, and organic social media. Proficient in utilizing analytics to drive performance improvements and optimize engagement across platforms.
Highest-signal resume keywords
Email Marketing ExecutionSalesforce Marketing Cloud ProficiencySocial Media Management Tools ExpertiseHTML And CSS ProficiencyAnalytics And Reporting Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email Campaign ManagementAudience SegmentationJourney DesignContent OptimizationSMS Campaign ExecutionA/B TestingPerformance Metrics MonitoringCross-Channel Dashboard DevelopmentProject ManagementCompliance Management
Soft Skills
Excellent Written CommunicationStrong Analytical SkillsProactive ApproachAbility To Manage Competing PrioritiesCross-Functional Collaboration
Tools & Technologies
Salesforce Marketing CloudSocial Media PlatformsMicrosoft OfficeMonday.comAnalytics Tools
Industry Keywords
Digital MarketingB2B MarketingEmail DeliverabilityTCPA ComplianceCommunity Monitoring
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Conduct day-to-day channel operations for email marketing, SMS communications, and organic social media across Cox Automotive’s enterprise B2B portfolio
- Execute end-to-end email campaigns, including audience segmentation, journey design, template development, content optimization, QA, deployment, and post-send analysis
- Design nurture, progressive profiling, and re-engagement programs
- Recommend email strategies, content formats, and automation approaches
- Monitor email deliverability, sender reputation, domain health, and ISP feedback loops
- Execute SMS campaigns, including message creation, audience targeting, compliance management, and delivery optimization
- Coordinate SMS and email orchestration and design trigger-based SMS programs
- Monitor carrier-level delivery performance and resolve delivery issues
- Execute organic social campaigns across LinkedIn, Facebook, Instagram, and other relevant platforms
- Develop platform-specific content approaches and conduct social listening
- Coordinate social content calendars with campaign timelines, product launches, and cultural moments
- Report on organic social performance and recommend improvements
- Monitor email, SMS, and organic social performance metrics
- Develop and maintain cross-channel performance dashboards
- Execute A/B and multivariate tests and share learnings with the broader team
- Identify industry trends and technologies and translate them into actionable performance improvements
- Contribute to the innovation roadmap for channel technologies, automation capabilities, and platform features
- Partner with auction locations, Key Account Marketing teams, creative teams, marketing automation specialists, analytics, agencies, and digital marketing professionals
Requirements
What you’ll need- Bachelor’s degree in a related discipline and 4 years’ experience in a related field; alternatively, a master’s degree and 2 years’ experience, a Ph.D. and up to 1 year of experience, or 8 years’ experience in a related field
- Experience in digital marketing focused on email marketing, SMS, and/or social media execution across multiple brands or platforms
- Proven experience independently executing complex, multi-brand campaigns with measurable engagement and performance improvements
- Strong proficiency with Salesforce Marketing Cloud, including campaign setup, journey building, audience segmentation, automation, and deliverability management
- Expertise with social media management tools and LinkedIn, Facebook, and Instagram, including content scheduling, community monitoring, and social listening
- Working knowledge of SMS campaign execution, TCPA and carrier guidelines, opt-in management, and delivery optimization
- Proficiency with HTML and CSS for email template development and troubleshooting
- Experience with analytics and reporting tools for email, SMS, and social performance; ability to build dashboards and generate actionable insights
- Proficiency with Microsoft Office, including Excel and PowerPoint, and project management tools such as Monday.com
- Strong analytical skills for interpreting cross-channel performance data and formulating optimization strategies
- Excellent written communication skills
- Proven project management skills and ability to manage competing priorities under minimal guidance
- Proactive, self-directed approach
- Ability to work effectively across cross-functional teams, agencies, and brand stakeholders
- Must currently be authorized to work in the United States for any employer without current or future sponsorship
- No OPT, CPT, STEM/OPT, or visa sponsorship now or in future
- Must clear a pre-employment drug test
- Travel: 5%
Benefits
Comp & perks- Competitive salary and bonus/incentive plans
- Flexible time-off policies and accommodating work schedules
- Comprehensive healthcare with multiple options for individuals and families
- 401(k) retirement plans with company match
- Professional development and continuing education opportunities
- Inclusive parental leave policies
- Fertility coverage and adoption assistance
- Pet insurance
- Employee discounts
- Vacation with pay
- Seven paid holidays
- Up to 160 hours of paid wellness annually
- Bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Medical, dental, and vision insurance
- Sick leave
- Flexible vacation/wellness days and/or PTO