Supervisor, Vehicle Operations Support

Cox Enterprises

. Lead, coach, and develop team members through performance check-ins, coaching conversations, and feedback .

Posted 11/11/2026full-timeUnited StatesJunior💰 $50,400 - $75,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and coaching abilities to develop team performance while managing operational effectiveness and compliance with policies. Proficient in workforce scheduling, training program development, and fostering collaborative relationships across functional teams.

Highest-signal resume keywords

Team LeadershipPerformance ManagementWorkforce SchedulingTraining DevelopmentOperational Effectiveness

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance TrackingProcess ImprovementStandard Operating ProceduresOperational MetricsOnboarding Programs

Soft Skills

Communication SkillsOrganizational SkillsTime ManagementProblem-Solving SkillsRelationship Building

Tools & Technologies

Business SystemsScheduling Tools

Industry Keywords

Auction OperationsVehicle OperationsVirtual Sales EnvironmentCross-Functional CollaborationEmployee Development

About the role

Key responsibilities & impact

Lead, coach, and develop team members through performance check-ins, coaching conversations, and feedback
Administer corrective and disciplinary actions according to company policies and procedures
Track KPIs, assess trends, and implement strategies to improve accuracy, efficiency, quality, and service delivery
Lead and participate in leadership discussions and performance review meetings
Foster a respectful, inclusive, and engaged work environment
Manage and oversee onboarding for new hires
Collaborate with cross-functional partners to identify onboarding and training needs
Ensure training content and delivery align with operational standards and continuous improvement initiatives
Coordinate and verify sales schedules, lane assignments, and staffing levels
Manage regional scheduling of Virtual Block Specialists and collaborate with the national scheduling center
Partner with auction leadership and Virtual Block Specialists to resolve operational issues and improve client experience
Monitor workload and staffing alignment
Identify, develop, and implement process improvements
Develop, document, and maintain Standard Operating Procedures
Support projects, initiatives, and committees promoting operational effectiveness and engagement
Partner with HR, IT, Safety, Security, and other internal support teams
Serve as the primary IT liaison for the location
Plan, schedule, and facilitate meetings and trainings
Enforce policies and procedures related to conduct, performance, and workplace standards
Support safety initiatives and ensure adherence to applicable policies and procedures
Perform other duties and special projects as assigned

Requirements

What you’ll need

High School Diploma/GED and 5 years’ experience in a related field; alternatively, a Bachelor’s degree in a related discipline and 3 years’ experience, a Master’s degree and 1 year of experience, or a Ph.D. and up to 1 year of experience
Demonstrated ability to coach, develop, and manage employee performance
Strong communication, organizational, time-management, and problem-solving skills
Ability to build effective working relationships with auction leadership and cross-functional partners
Proven ability to manage multiple priorities in a fast-paced, detail-oriented environment
At least 1 year in a supervisory, lead, or people-management role
Experience supporting auction operations, vehicle operations, or virtual sales environments
Experience leading training or onboarding programs
Experience with workforce scheduling and operational staffing models
Proficiency with business systems and tools used to track performance, scheduling, and operational metrics
Must live near Grove City, Ohio; Matteson, Illinois; Maple Grove, Minnesota; or Caledonia, Wisconsin
Must clear a pre-employment drug test
Must currently be authorized to work in the United States for any employer without current or future sponsorship
No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future

Benefits

Comp & perks

Flexible vacation with pay
Seven paid holidays
Up to 160 hours of paid wellness annually for employees or family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid sick leave
Flexible vacation/wellness days and/or PTO
Reasonable accommodations for qualified applicants or employees with disabilities