Title Specialist I

Cox Enterprises

. Accurately and efficiently process vehicle titles .

Posted 9/29/2026full-timeRemote • United StatesJuniorMid-Level💰 $17 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in processing vehicle titles, verifying title information, and adhering to regulatory standards while providing exceptional customer service. Proficient in managing workflows, maintaining accuracy, and collaborating with internal and external clients.

Highest-signal resume keywords

Vehicle Title ProcessingRegulatory ComplianceCustomer ServiceMicrosoft Office SuiteOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Title VerificationLien PerfectionApplication CompletionNegotiability ReviewWorkflow Standards

Soft Skills

Effective CommunicationDetail OrientationTime Management

Tools & Technologies

ServiceNOW

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

NextGear CapitalCox AutomotiveTitle IssuesClient InteractionProduction Standards

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Accurately and efficiently process vehicle titles
Verify title information is correct
Interact with clients and regulatory agencies to resolve title issues
Develop knowledge of US Federal, State, and Territory title information, internal policies and procedures, and the NextGear standard for customer service
Review titles for negotiability and sign and reassign titles on behalf of clients
Complete applications for new titles on behalf of clients as needed
Facilitate lien perfection on NextGear Capital financed collateral when required
Release NextGear Capital liens on collateral paid in full according to policy and procedure
Communicate with internal and external clients via email, ServiceNOW tickets, and phone calls
Answer routine questions, follow guidelines, and use judgment based on experience
Partner with senior Title Specialists and Titles & Records leadership on complex title issues
Follow instructions and maintain workflow standards with integrity
Attain production, quality, and metric standards
Adhere to NextGear Capital and Cox Automotive policies and procedures
Perform additional assigned tasks as directed by Titles & Records leadership

Requirements

What you’ll need

High School Diploma/GED
Generally, less than 2 years of experience
Must have good organizational and time management skills
Must be detail orientated
Must display effective communication skills and customer service attitude
Must be familiar with Microsoft Office Suite
Applicants must reside in California, Washington, Florida, Georgia, Texas, Ohio or Arizona
Must currently be authorized to work in the United States for any employer without current or future sponsorship
No OPT, CPT, STEM/OPT or visa sponsorship now or in future
Must clear a pre-employment drug test

Benefits

Comp & perks

Minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
Reasonable accommodations when requested by a qualified applicant or employee with disability