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ABA Intake Specialist, Spanish Speaking
Coyne & Associates Education Corp.. Respond to inquiries from prospective clients, parents, guardians, referral sources, and other stakeholders .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client intake processes, maintaining accurate records, and coordinating with various teams to ensure a smooth transition to clinical services. Proficient in managing sensitive information while providing a compassionate and organized client experience.
Highest-signal resume keywords
Client Intake ManagementFluency In SpanishElectronic Medical RecordsMicrosoft Office ProficiencyBehavioral Health Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Intake ProcessesHealthcare AdministrationDocumentation ManagementSchedulingCustomer Service
Soft Skills
Strong CommunicationOrganizationTime ManagementAttention To DetailProblem Solving
Tools & Technologies
Google WorkspaceCRM SystemsScheduling Platforms
Industry Keywords
Behavioral HealthABAClient ConfidentialityHealthcare
About the role
Key responsibilities & impact- Respond to inquiries from prospective clients, parents, guardians, referral sources, and other stakeholders
- Manage new client intakes from initial referral through admission and transition to clinical services
- Collect, review, and maintain client information, documentation, forms, and intake materials
- Track pending intakes and follow up on paperwork, authorizations, assessments, and other requirements
- Coordinate with clinical, scheduling, authorizations, and administrative teams
- Identify barriers or delays and work with appropriate teams to resolve them
- Maintain accurate client records, communication logs, and intake tracking information
- Keep clients, families, referral sources, and internal teams informed throughout the intake process
- Maintain confidentiality and protect client information
- Support a clear, organized, and welcoming client experience
- Participate in department meetings, trainings, and company initiatives
- Perform other duties as assigned by management
Requirements
What you’ll need- High school diploma or equivalent
- Fluency in Spanish
- 2–3 years of experience in intake, admissions, healthcare administration, behavioral health, ABA, scheduling, customer service, or a related field
- Strong communication, organization, time-management, and attention-to-detail skills
- Ability to manage multiple priorities, meet deadlines, work independently, and solve problems effectively
- Professional and compassionate approach when working with clients, families, referral sources, and internal teams
- Ability to handle sensitive and confidential information appropriately
- Proficiency with Microsoft Office, Google Workspace, electronic medical records, CRM systems, scheduling platforms, or similar software
- Must currently reside in the United States and be authorized to work in the U.S. without employer sponsorship
- Preferred: Associate’s or bachelor’s degree in healthcare administration, business, behavioral health, human services, or a related field
- Preferred: Experience in ABA, behavioral health, or healthcare
- Preferred: Experience working with clients, families, referral sources, or healthcare providers
Benefits
Comp & perks- Competitive compensation of $25/hr
- Remote work
- Opportunity to make a meaningful impact on clients and families
- Build relationships with teams across the organization
- Develop knowledge of behavioral health and client services
- Collaborative team environment