Director of Scheduling

Coyne & Associates Education Corp.

. Lead the organization’s overall scheduling strategy, operations, and team performance .

Posted 9/18/2026full-timeRemote • United StatesLead💰 $90,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in workforce scheduling, capacity planning, and operational efficiency within healthcare environments. Proven ability to lead teams, analyze data for actionable insights, and implement effective scheduling processes and technologies.

Highest-signal resume keywords

Workforce SchedulingCapacity PlanningTeam LeadershipData AnalysisScheduling Software

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Scheduling ProcessesWorkflow ImprovementKPI TrackingUtilization MonitoringOperational Systems

Soft Skills

Analytical SkillsProblem-SolvingCommunicationCollaborationAttention to Detail

Tools & Technologies

Scheduling SoftwareDatabasesOperational Systems

Industry Keywords

HealthcareBehavioral HealthABAService-Based Environment

About the role

Key responsibilities & impact

Lead the organization’s overall scheduling strategy, operations, and team performance
Build, maintain, and improve scheduling processes, workflows, standards, and best practices
Ensure client schedules are appropriately staffed and aligned with clinical needs
Monitor capacity, utilization, coverage, cancellations, and scheduling gaps
Analyze scheduling data and trends to improve efficiency, productivity, and service delivery
Partner with Clinical and Operations leadership to anticipate staffing needs and address scheduling challenges
Establish and track KPIs and performance expectations, providing actionable insights to leadership
Lead, coach, and support scheduling team members
Troubleshoot complex scheduling issues and coordinate solutions across teams
Support implementation, optimization, and effective use of scheduling technology and systems
Develop and maintain SOPs and ensure scheduling practices are consistent, accurate, and aligned with company policies

Requirements

What you’ll need

5+ years of experience in scheduling, workforce management, operations, or a related field
Experience managing or leading a scheduling team
Strong understanding of workforce scheduling, capacity planning, and utilization
Excellent analytical, organizational, and problem-solving skills
Ability to turn data and trends into practical, actionable solutions
Strong communication and cross-functional collaboration skills
Ability to juggle competing priorities in a fast-paced environment
Exceptional attention to detail and follow-through
Comfortable working with scheduling software, databases, and operational systems
Experience in healthcare, behavioral health, ABA, or another service-based environment strongly preferred
Leadership style combining accountability, collaboration, and continuous improvement

Benefits

Comp & perks

Remote & flexible schedule
Generous PTO + 7 paid holidays
Comprehensive benefits: medical, dental, vision, 401(k), and more
Discounted tuition with partner universities, including National University, Capella, Purdue Global, and more
Professional development support
Referral bonuses