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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Inside Sales and Tele-sales, with a strong focus on lead generation and achieving KPI targets. Proficient in managing customer pipelines and CRM systems while ensuring compliance with internal and external guidelines.
Highest-signal resume keywords
Inside Sales ExperienceLead GenerationCRM ManagementKPI AchievementMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Tele-salesLead ManagementOutbound CallingCompliance AdherenceData Analysis
Soft Skills
Excellent CommunicationInterpersonal SkillsSelf-MotivatedTeamwork OrientationPositive Mindset
Tools & Technologies
CRM SystemsMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Music LicensingIrish Business ArenaCustomer FeedbackSales PerformanceTarget Driven
About the role
Key responsibilities & impact- Report to the Inside Sales Manager
- Sell music licences by contacting potential business customers and explaining services offered by the Music Licensing Body
- Proactively engage customers over the phone using self-generated leads, call files, or customer files
- Achieve and exceed agreed KPI targets
- Manage the customer pipeline and CRM, ensuring information is correct, accurate, and secure
- Plan systematically to maximise efficiency and prospect volume
- Work to the highest compliance levels set by the company and client
- Complete activities compliantly according to internal and external compliance guidelines
- Provide customer feedback and industry insight
- Research new and existing products and services of the Music Licensing Body
Requirements
What you’ll need- Inside / Tele-sales and/or lead generation experience
- Awareness of the Irish business arena at local and national levels
- Experience working with outbound calling, lead management and/or CRM systems
- Experience in a fast-paced target driven role, ideally in the business sector
- Competent IT Skills
- Comfortable working with Microsoft Office including Excel and Outlook
- Ability to multi-task, specifically updating systems and online forms in real-time whilst on calls
- Strong focus on results and achieving targets daily, weekly and monthly
- Ability to work on own initiative and continually look for ways to improve sales performance
- Self-motivated with a drive to deliver consistent results
- Positive mindset interacting with customers, colleagues and the client
- Teamwork-oriented and able to share best practice
- Strong analysis and judgement skills
- Accountability for performance and personal ownership of corrective measures
- Excellent communication and interpersonal skills
- Ability to create trust through effective listening and responding appropriately
- Strong written skills for preparing proposals to customers and feedback to management/client
Benefits
Comp & perks- Excellent basic salary - Up to €34,000 (DOE)
- Uncapped Commission - €16,000 (OTE)
- Fast-track career progression – 82% of our managers are promoted internally
- Full training and ongoing support from industry-leading coaches and team leaders
- Hybrid Working