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CPM International

Inside Sales Specialist

CPM International

. Report to the Inside Sales Manager .

Posted 9/30/2026full-timeDublin • IrelandMid-LevelSenior💰 €32,000 - €50,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Inside Sales and Tele-sales, with a strong focus on lead generation and achieving KPI targets. Proficient in managing customer pipelines and CRM systems while ensuring compliance with internal and external guidelines.

Highest-signal resume keywords
Inside Sales ExperienceLead GenerationCRM ManagementKPI AchievementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Tele-salesLead ManagementOutbound CallingCompliance AdherenceData Analysis
Soft Skills
Excellent CommunicationInterpersonal SkillsSelf-MotivatedTeamwork OrientationPositive Mindset
Tools & Technologies
CRM SystemsMicrosoft ExcelMicrosoft Outlook
Industry Keywords
Music LicensingIrish Business ArenaCustomer FeedbackSales PerformanceTarget Driven

About the role

Key responsibilities & impact
  • Report to the Inside Sales Manager
  • Sell music licences by contacting potential business customers and explaining services offered by the Music Licensing Body
  • Proactively engage customers over the phone using self-generated leads, call files, or customer files
  • Achieve and exceed agreed KPI targets
  • Manage the customer pipeline and CRM, ensuring information is correct, accurate, and secure
  • Plan systematically to maximise efficiency and prospect volume
  • Work to the highest compliance levels set by the company and client
  • Complete activities compliantly according to internal and external compliance guidelines
  • Provide customer feedback and industry insight
  • Research new and existing products and services of the Music Licensing Body

Requirements

What you’ll need
  • Inside / Tele-sales and/or lead generation experience
  • Awareness of the Irish business arena at local and national levels
  • Experience working with outbound calling, lead management and/or CRM systems
  • Experience in a fast-paced target driven role, ideally in the business sector
  • Competent IT Skills
  • Comfortable working with Microsoft Office including Excel and Outlook
  • Ability to multi-task, specifically updating systems and online forms in real-time whilst on calls
  • Strong focus on results and achieving targets daily, weekly and monthly
  • Ability to work on own initiative and continually look for ways to improve sales performance
  • Self-motivated with a drive to deliver consistent results
  • Positive mindset interacting with customers, colleagues and the client
  • Teamwork-oriented and able to share best practice
  • Strong analysis and judgement skills
  • Accountability for performance and personal ownership of corrective measures
  • Excellent communication and interpersonal skills
  • Ability to create trust through effective listening and responding appropriately
  • Strong written skills for preparing proposals to customers and feedback to management/client

Benefits

Comp & perks
  • Excellent basic salary - Up to €34,000 (DOE)
  • Uncapped Commission - €16,000 (OTE)
  • Fast-track career progression – 82% of our managers are promoted internally
  • Full training and ongoing support from industry-leading coaches and team leaders
  • Hybrid Working