Solutions Architect

Cprime, Inc

. Lead technical discovery with customers and understand business objectives, architecture, requirements, constraints and dependencies .

Posted 9/15/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering Atlassian solutions, with a strong focus on Jira, Jira Service Management, and Confluence. Capable of translating complex customer requirements into effective solution architectures while managing risks and ensuring successful implementation.

Highest-signal resume keywords

Atlassian Solution DesignJira Service ManagementCustomer DiscoveryPre-Sales SupportTechnical Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Atlassian SolutionsJiraConfluenceSolution ArchitectureImplementation EstimationRisk ManagementIntegrationMigrationConfigurationGovernance

Soft Skills

Client-Facing CommunicationRelationship BuildingCollaborationIndependent OperationComplex Decision Communication

Tools & Technologies

Atlassian CloudJira AlignRovoAgileITSMSAFeITIL

Certifications & Qualifications

Atlassian Certifications

Industry Keywords

Fixed-Price EngagementsProfessional ServicesEnterprise-Scale TransformationDiscovery EngagementsStatements of Work

Tech Stack

Tools & technologies

CloudITSMSDLC

About the role

Key responsibilities & impact

Lead technical discovery with customers and understand business objectives, architecture, requirements, constraints and dependencies
Translate customer requirements into Atlassian solution architectures and implementation approaches
Produce estimates for implementation work, including fixed-price engagements
Identify technical, delivery and commercial risks before commitments are made
Support sales opportunities through workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work
Build trusted relationships with customer stakeholders
Collaborate with sales and delivery teams to ensure sold solutions can be delivered successfully
Maintain current knowledge of Atlassian products, platform capabilities, ecosystem developments and Marketplace applications
Provide technical leadership across Jira, Jira Service Management, Confluence and the wider Atlassian platform
Advise on architecture, configuration, integration, migration, security, governance and operating model considerations
Design solutions using standard Atlassian capabilities while avoiding unnecessary customisation and technical debt
Validate solution approaches, support demonstrations and proof of concepts, and provide technical guidance during implementation
Shape assessments, discovery engagements and initial implementations toward valuable follow-on work
Partner with the Atlassian Growth and Sales teams from early customer conversations through delivery-ready Statements of Work

Requirements

What you’ll need

Significant experience designing and delivering Atlassian solutions in complex customer environments
Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem
Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches
Experience estimating professional services engagements and defining assumptions, dependencies, exclusions and scope boundaries
Strong understanding of fixed-price delivery risk and commercially credible estimates
Experience supporting pre-sales activity including solution workshops, demonstrations, proof of concepts, RFP/RFI responses and Statements of Work
Strong client-facing communication skills with technical and senior business stakeholders
Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs and implementation implications
Practical understanding of Atlassian implementation challenges including migration, integrations, data, security, governance, configuration and adoption
Ability to work with sales, delivery and engineering teams across opportunity shaping, estimation, contracting, handover and implementation
Ability to operate independently across multiple opportunities
Ability to shape solutions for distributed teams and capability centres
Atlassian certifications relevant to the role (desirable)
Experience with Jira Align, Rovo, Atlassian Cloud migrations, enterprise-scale transformation programmes, Agile, SDLC, ITSM, SAFe or ITIL (desirable)

Benefits

Comp & perks

Flexibility to work
Opportunities to collaborate
Opportunities for personal development
Equal opportunity and diversity commitment
Special accommodations during the recruitment process
Flexible work arrangements (remote work)