Advertising Operations Specialist

Crain Communications

. Serve as an operational partner for Sales and cross-functional business teams .

Posted 9/18/2026full-timeChicago • California • United StatesJuniorMid-Level💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in advertising operations and digital media, with a strong focus on operational efficiency and customer experience. Proficient in data analysis, project coordination, and the use of various tools to support Revenue Operations.

Highest-signal resume keywords

Advertising OperationsProject CoordinationData AnalysisMicrosoft ExcelGoogle Workspace

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Advertising OperationsDigital MediaProject CoordinationData AnalysisOperational EfficiencyQuality AssuranceTroubleshootingProcess ImprovementCampaign ExecutionInventory Management

Soft Skills

Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationAnalytical Mindset

Tools & Technologies

Microsoft OfficeGoogle WorkspaceJiraSharePointWorkflow Documentation ToolsMicrosoft PowerPointDigital Advertising Concepts

Industry Keywords

Revenue OperationsAdvertising TechnologyDigital PublishingOperational Excellence

About the role

Key responsibilities & impact

Serve as an operational partner for Sales and cross-functional business teams
Evaluate business needs, establish priorities, and coordinate execution of advertising initiatives
Provide data and insights on inventory availability, campaign execution, fulfillment capabilities, and reporting
Own the Revenue Operations support queue and drive timely issue resolution
Develop, maintain, and improve departmental documentation, standard operating procedures, workflow documentation, and knowledge resources
Support quality assurance, troubleshooting, testing, and operational readiness for new products, technologies, and system enhancements
Collaborate on strategic projects, product launches, system implementations, and process improvement initiatives
Manage deliverables, recommend enhancements, and ensure successful adoption
Identify opportunities to improve operational efficiency, enhance customer experience, and support scalable organizational growth

Requirements

What you’ll need

Bachelor's degree or equivalent combination of education and experience
2+ years of experience in advertising operations, digital media, marketing operations, business operations, or project coordination
Strong organizational skills with exceptional attention to detail
Excellent written and verbal communication skills
Analytical mindset with ability to interpret operational data and identify trends
Ability to manage multiple priorities in a fast-paced environment
Proficiency in Microsoft Office and Google Workspace
Interest in advertising technology, digital publishing, and operational excellence
Desire to learn technical systems and build expertise across Revenue Operations
Proficiency with Microsoft Excel, Google Workspace, Jira or similar, SharePoint or knowledge management platforms, workflow documentation tools, Microsoft PowerPoint, project coordination tools, digital advertising concepts
Google Ad Manager fundamentals (training provided)
Naviga fundamentals (training provided)
This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay

Benefits

Comp & perks

Retirement plan savings contributions
Bonus opportunities based on individual and company performance
Flexible remote work possible for highly qualified individuals from listed locations
Reasonable accommodations for individuals with disabilities