Baby Imaging Specialist

Cranial Technologies, Inc.

. Provide outstanding customer service to patients .

Posted 11/11/2026full-timeJohnstown • Pennsylvania • United StatesJunior💰 $19 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer service and managing patient interactions while utilizing Digital Surface Imaging (DSi®) technology. Proficient in scheduling, processing patient information, and coordinating with healthcare providers and insurance companies.

Highest-signal resume keywords

Digital Surface Imaging (DSi®)Intergy Practice-Management SoftwareCustomer ServiceOrganizational SkillsPatient Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Surface Imaging (DSi®)Intergy Practice-Management SoftwareMicrosoft OutlookAdobePatient Information Processing

Soft Skills

Energetic PersonalityProblem-Solving MindsetAttention to DetailMultitasking AbilityTeam Collaboration

Industry Keywords

Patient CareInsurance AuthorizationMedical ImagingBenefits VerificationHigh-End Retail Customer Service

About the role

Key responsibilities & impact

Provide outstanding customer service to patients
Work as a team to complete three-dimensional, 360° images for each baby using Digital Surface Imaging (DSi®)
Calibrate, operate, and ensure optimal performance of the DSi® imaging system
Schedule new-patient and follow-up appointments in Intergy practice-management software
Obtain, enter, and process patient information in Intergy
Answer phones, clean patient rooms, and room patients
Coordinate information between referring physicians, insurance companies, and treatment clinics
Obtain insurance authorizations
Research, review, and document benefits, eligibility, and authorization requirements with the Verifications Team
Review benefits and eligibility so families can make informed treatment-cost decisions
Communicate cost shares, copayments, and financial responsibilities to patients' families
Support the remote Medical Billing Office and Insurance Liaison team

Requirements

What you’ll need

Energetic and enthusiastic personality
Ability to learn new things quickly and apply them in a fast-paced, ever-evolving environment
Capability to juggle many duties while keeping the patient experience the top priority
Experience caring for or working with infants/children, high-end retail customer service, teaching, or medical imaging
1–2 years of experience with computer software such as Microsoft Outlook and Adobe
Investigative, curious, and problem-solving mindset
Strong organizational skills and attention to detail
Self-motivated, task-oriented mindset with strong ability to multitask
Ability to work on a team as well as independently
Must be able to squat and bend
Must be able to lift at least 30 lbs
Must be able to position and handle patients to ensure DSi® images are captured
Must be able to move at a fast pace
Applicants must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

Benefits

Comp & perks

Medical, Vision, and Dental Insurance
401k Retirement Plan
3.5 Weeks Paid Time Off plus 7 company-paid Holidays
Life Insurance
Short/Long Term Disability Insurance
Opportunity to increase pay in 3-6 months as part of a performance- and tenure-based levels program