Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/28/2026full-timeCrestwood • Illinois • United StatesMid-LevelSenior💰 $65,000 - $150,815 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality standards. Proficient in utilizing multiple estimating systems to provide accurate assessments and maintain customer communication throughout the repair process.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsKnowledge of Insurance ProceduresCCC OneMitchell

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair ProcessesEstimating SystemsDamage EvaluationFinal EstimatesPost-Scanning

Soft Skills

Multi-Tasking SkillsTime ManagementAdaptability

Tools & Technologies

Audatex

Industry Keywords

Crash Champions Quality StandardsRepair TechniquesCustomer RightsDisbursement PaperworkCarrier-Specific Requirements

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards through in-process QC
Keep customers informed and updated on vehicle status
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address exceptions in the file
Ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast-paced environments
Knowledge of multiple estimating systems
CCC One preferred
Mitchell
Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses included in the compensation range