Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/23/2026full-timeChicago • Illinois • United StatesMid-LevelSenior💰 $65,000 - $154,380 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality control. Proficient in utilizing estimating systems such as CCC One, Mitchell, and Audatex to deliver accurate estimates and maintain customer communication.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsKnowledge of Estimating SystemsCCC OneMitchell & Audatex

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair ProcessesInitial EstimatesFinal EstimatesQuality ControlPost-Scanning

Soft Skills

Multi-Tasking SkillsTime ManagementAdaptability

Certifications & Qualifications

Relevant Certifications

Industry Keywords

Insurance ProceduresCustomer RightsRepair TechniquesDisbursement PaperworkFile Exceptions

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates and write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process
Perform in-process quality control to ensure Crash Champions’ quality standards
Keep customers informed and updated on vehicle status
Review all data procedures for and with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address file exceptions and ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems
CCC one preferred
Mitchell & Audatex
Relevant certifications and qualifications may affect compensation

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays