Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/30/2026full-timePlainfield • Illinois • United StatesMid-LevelSenior💰 $65,000 - $150,815 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality control. Proficient in utilizing estimating systems such as CCC One, Mitchell, and Audatex to deliver accurate estimates and maintain customer communication.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsKnowledge of CCC OneKnowledge of Mitchell & AudatexMulti-tasking Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Repair ProcessesEstimating SystemsDamage EvaluationQuality ControlFinal Estimates

Soft Skills

Time ManagementAdaptabilityCommunication Skills

Tools & Technologies

CCC OneMitchellAudatex

Industry Keywords

Insurance ProceduresCustomer RightsRepair TechniquesSafety StandardsDisbursement Paperwork

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates and write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process
Perform in-process quality control to ensure Crash Champions’ standards
Keep customers informed about vehicle status
Pull and review data procedures for or with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address file exceptions and complete carrier-specific requirements

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Ability to deal with fast-paced environments
Knowledge of dealing with Insurance partners preferred
Knowledge of multiple estimating systems
CCC One preferred
Mitchell & Audatex knowledge

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses are included in the compensation range