Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/17/2026full-timeCrestwood • Illinois • United StatesMid-LevelSenior💰 $65,000 - $150,815 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while ensuring quality standards and effective communication throughout the repair process. Proficient in utilizing estimating systems to manage repairs and enhance customer experience.

Highest-signal resume keywords

Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexOrganization And Multi-Tasking Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Initial EstimatesComplete EstimatesFinal EstimatesIn-Process QCPost-ScanningRepair Order ManagementDisbursement PaperworkData Procedure Review

Soft Skills

Good Time ManagementAdaptability To Fast-Paced Environments

Industry Keywords

Vehicle Repair ProcessesInsurance ProceduresCustomer RightsRepair TechniquesCrash Champions Quality Standards

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates
Write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process
Ensure Crash Champions’ quality standards by performing in-process QC
Keep customers fully informed and updated on vehicle status
Provide the best possible customer experience
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address exceptions in the file
Ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast-paced environments
Knowledge of multiple estimating systems
CCC One preferred
Mitchell & Audatex
Ability to pull and review all data procedures for/with Body Technicians
Position is regular full-time

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses included in the compensation range