Collision Estimator

Crash Champions

. Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 10/7/2026full-timeNashville • Tennessee • United StatesMid-LevelSenior💰 $65,000 - $138,415 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer education, and insurance procedures while ensuring quality standards and effective communication throughout the repair process. Proficient in managing estimates and utilizing multiple estimating systems to facilitate efficient operations.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsKnowledge of Insurance PartnersCCC One ProficiencyKnowledge of Estimating Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair EstimationDamage EvaluationIn-Process Quality ControlPost-Scanning ProceduresFinal Repair Order Management

Soft Skills

Multi-Tasking SkillsTime ManagementAdaptability to Fast-Paced Environments

Tools & Technologies

MitchellAudatex

Industry Keywords

Customer RightsRepair TechniquesDisbursement PaperworkCarrier Specific Requirements

About the role

Key responsibilities & impact

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC
Keep every customer fully informed and updated on the status of their vehicle
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address exceptions in the file and ensure carrier specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems
CCC one preferred
Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays