Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/18/2026full-timeCleveland Heights • Ohio • United StatesMid-LevelSenior💰 $65,000 - $139,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality control. Proficient in using estimating systems such as CCC One, Mitchell, and Audatex to deliver accurate estimates and maintain customer communication.

Highest-signal resume keywords

Customer Service SkillsOrganization and Multi-Tasking SkillsKnowledge of Estimating SystemsCCC OneMitchell & Audatex

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Repair ProcessesInitial EstimatesFinal EstimatesIn-Process Quality ControlPost-Scanning

Soft Skills

Time ManagementAdaptability to Fast-Paced Environments

Industry Keywords

Insurance ProceduresCustomer RightsRepair TechniquesCrash Champions StandardsDisbursement Paperwork

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates
Write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process
Perform in-process quality control to ensure Crash Champions standards
Keep customers informed and updated on vehicle status
Pull and review all data procedures for or with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close final repair orders
Handle disbursement paperwork
Address file exceptions
Ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast-paced environments
Knowledge of multiple estimating systems
CCC One preferred
Mitchell & Audatex
Ability to work full-time
Experience, relevant certifications and qualifications may factor into the offer

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses included in the compensation range