Collision Estimator

Crash Champions

. Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 10/8/2026full-timeSt. Petersburg • Florida • United StatesMid-LevelSenior💰 $65,000 - $139,655 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service, vehicle repair processes, and insurance procedures while effectively managing repair estimates and ensuring quality standards. Proficient in utilizing estimating systems and maintaining clear communication with customers throughout the repair process.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsMulti-Tasking SkillsKnowledge of Estimating SystemsInsurance Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair EstimationDamage EvaluationQuality ControlFinal Repair Order ManagementData Procedure Review

Soft Skills

Time ManagementAdaptability

Tools & Technologies

CCC OneMitchellAudatex

Industry Keywords

Insurance ProceduresCustomer RightsRepair TechniquesSafety Standards

About the role

Key responsibilities & impact

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience
Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment
Ability to deal with fast paced environments
Knowledge of dealing with Insurance partners preferred
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses are included in the compensation range