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Collision Estimator
Crash Champions. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair estimates and maintaining quality standards. Proficient in utilizing multiple estimating systems to ensure accurate and timely completion of repair orders.
Highest-signal resume keywords
Customer Service SkillsOrganization SkillsKnowledge of Estimating SystemsCCC OneMitchell & Audatex
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle Repair ProcessesInitial EstimatesFinal EstimatesDamage EvaluationPost-Scanning
Soft Skills
Multi-Tasking SkillsTime ManagementAdaptability
Industry Keywords
Insurance ProceduresQuality StandardsCrash ChampionsFile ExceptionsCarrier-Specific Requirements
About the role
Key responsibilities & impact- Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
- Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions’ quality standards through in-process QC
- Keep customers fully informed and updated on vehicle status
- Pull and review all data procedures for or with Body Technicians
- Complete post-scanning for each vehicle in the repair process
- Pre-close final repair orders
- Handle disbursement paperwork
- Address file exceptions and ensure carrier-specific requirements are complete
Requirements
What you’ll need- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to a fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast-paced environments
- Knowledge of multiple estimating systems
- CCC one preferred
- Mitchell & Audatex
- Ability to work as a regular full-time employee
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
- Monthly sales incentive bonuses included in the compensation range