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Collision Estimator
Crash Champions. Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value .
Posted 9/25/2026full-timeRochester • New York • United StatesMid-LevelSenior💰 $65,000 - $144,305 per yearWebsite
About the role
Key responsibilities & impact- Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
- Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC
- Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience
- Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process
- Pre-close the final repair order
- Handle disbursement paperwork
- Address exceptions in the file and ensure carrier-specific requirements are complete
Requirements
What you’ll need- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to fast-paced environment
- Knowledge of dealing with Insurance partners preferred
- Ability to deal with fast paced environments
- Knowledge of multiple estimating systems
- CCC one preferred
- Mitchell & Audatex
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
- Monthly sales incentive bonuses included in the compensation range