Collision Estimator

Crash Champions

. Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 9/30/2026full-timeDowney • California • United StatesMid-LevelSenior💰 $69,810 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality standards. Proficient in utilizing multiple estimating systems to provide accurate estimates and maintain customer communication throughout the repair process.

Highest-signal resume keywords

Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexOrganization And Multi-Tasking Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Initial EstimatesComplete EstimatesDamage EvaluationIn-Process QCPost-ScanningFinal Repair Order Pre-CloseDisbursement PaperworkAddressing Exceptions

Soft Skills

Good Time ManagementAbility To Adapt To Fast-Paced Environment

Industry Keywords

Insurance ProceduresCustomer RightsRepair TechniquesCrash Champions’ Quality Standards

About the role

Key responsibilities & impact

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates
Write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process
Ensure Crash Champions’ quality standards by performing in-process QC
Keep customers fully informed and updated on vehicle status
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address exceptions in the file
Ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems
CCC one preferred
Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays