Collision Estimator

Crash Champions

. Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value .

Posted 10/13/2026full-timeWilsonville • Oregon • United StatesMid-LevelSenior💰 $65,000 - $145,855 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while effectively managing repair workflows and ensuring quality standards. Proficient in utilizing estimating systems such as CCC One, Mitchell, and Audatex to deliver accurate estimates and maintain customer communication.

Highest-signal resume keywords

Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexAbility To Pull And Review Data Procedures

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Repair ProcessesInitial EstimatesFinal EstimatesPost-ScanningDamage Evaluation

Soft Skills

Organization SkillsMulti-Tasking SkillsTime ManagementAdaptability

Industry Keywords

Insurance ProceduresQuality ControlCustomer RightsRepair TechniquesCrash Champions Standards

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates
Manage each repair throughout the process
Ensure Crash Champions’ quality standards through in-process QC
Keep customers informed and updated on vehicle status
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close the final repair order
Handle disbursement paperwork
Address exceptions in the file
Ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast-paced environments
Knowledge of multiple estimating systems
CCC one preferred
Mitchell & Audatex
Ability to pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays