Collision General Manager

Crash Champions

. Meet or exceed location revenue goals and other KPIs .

Posted 10/13/2026full-timeSantee • California • United StatesMid-LevelSenior💰 $76,350 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing shop operations, ensuring quality repairs, and achieving revenue goals while leading a team effectively. Proficient in collision industry standards and estimating software to drive production efficiency and customer satisfaction.

Highest-signal resume keywords

Collision Industry KnowledgeCCC ONE Total Repair SoftwareDecision-MakingTeam LeadershipProduction Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Estimating SoftwareRepair Job AssignmentProduction Quality ManagementPayroll ProcessingVehicle Inspection

Soft Skills

Problem SolvingCollaborationCoachingFeedback DeliveryDeadline Management

Tools & Technologies

ComputersPPE Protocols

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Insurance ProceduresCollision RepairShop ThroughputKPI AchievementDRP Complaint Estimates

About the role

Key responsibilities & impact

Meet or exceed location revenue goals and other KPIs
Manage the front and back of shop from vehicle intake through delivery to ensure shop throughput, production quality, and efficiency
Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint
Support teammates during peak times by receiving customers, checking in vehicles, and writing estimates as needed
Ensure repairs meet Crash Champions and I-CAR quality standards, repairs are billed accurately, and back-of-shop PPE protocol is upheld
Complete shop payroll and staffing processes; manage staff PTO, vacation, or leave
Manage daily production flow and communicate with Body Technicians, Collision Estimators, and Parts Managers
Write DRP complaint estimates as needed, update estimates, and lock final estimates
Interview and hire candidates and provide teammate coaching, feedback, and growth support

Requirements

What you’ll need

Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver’s license required

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Performance-based bonuses may be available