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Customer Service Representative
Crash Champions. Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and interpersonal skills while efficiently managing administrative tasks, including data entry and financial record keeping. Capable of multitasking in a fast-paced environment while maintaining professionalism and attention to detail.
Highest-signal resume keywords
Customer Service SkillsInterpersonal SkillsAnalytical SkillsOrganizational SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAccounting System ManagementSpreadsheet ManagementMonth-End Statement Balancing
Soft Skills
MultitaskingAttentivenessPatience
Industry Keywords
Clerical SupportAdministrative SupportCustomer InteractionPhone Call ManagementWritten Correspondence Handling
About the role
Key responsibilities & impact- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
- Clean workspace and maintain the first point of contact customers have with the facility
- Manage incoming phone calls, walk-in business, and written correspondence, directing matters to the appropriate person or department
- Provide clerical and administrative support to General Managers and Service Advisors
- Handle receivables, payables, accounting system data entry, spreadsheets, and month-end statement balancing
- Perform other related duties as assigned
Requirements
What you’ll need- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays