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Customer Service Representative
Crash Champions. Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner .
Posted 9/23/2026full-timeHerndon • Virginia • United StatesMid-LevelSenior💰 $12 - $25 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and interpersonal skills while effectively managing administrative tasks, including data entry and financial handling. Capable of multitasking in a fast-paced environment while maintaining organization and professionalism.
Highest-signal resume keywords
Customer Service SkillsInterpersonal SkillsAnalytical SkillsMultitasking SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAccounting System ManagementSpreadsheet ManagementMonth-End Statement Balancing
Soft Skills
Problem-Solving SkillsAttentivenessPatience
Industry Keywords
Clerical SupportAdministrative SupportIncoming Phone CallsWritten Correspondence
About the role
Key responsibilities & impact- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
- Maintain a clean workspace as the first point of contact customers have with the facility
- Effectively manage incoming phone calls, walk-in business, and written correspondence, directing matters to the appropriate person or department
- Provide clerical and administrative support to the General Managers and Service Advisors
- Handle receivables, payables, data entry into the accounting system, spreadsheets, and month-end statement balancing
- Perform other related duties as assigned
Requirements
What you’ll need- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Attentiveness and patience
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays