Quality Assurance Associate

Crate and Barrel

. Conduct inbound quality product audits using random sampling methods and acceptable quality levels .

Posted 11/2/2026full-timeDallas • Texas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in conducting quality audits and assessments, with a strong focus on communication and collaboration with merchandising teams and warehouse staff. Possesses advanced English language skills and a keen attention to detail to ensure product quality and compliance with safety guidelines.

Highest-signal resume keywords

Quality AuditsAttention To DetailAdvanced English Language ProficiencyCommunication SkillsLoss Prevention Awareness

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality AssuranceProduct InspectionTyping ProficiencyBasic Computer OperationCorrective Action Planning

Soft Skills

Good Communication SkillsTeam CollaborationProblem-Solving

Industry Keywords

Inbound Quality AuditsPackaging QualityMerchandising CoordinationSafety GuidelinesTraining Resources

About the role

Key responsibilities & impact

Conduct inbound quality product audits using random sampling methods and acceptable quality levels
Assess shipments for labeling, packaging, general appearance, and construction quality
Create and distribute inbound quality assurance reports and photo documentation to merchandising teams and vendors
Coordinate with merchandising teams and warehouse staff on corrective action plans for failed inbound inspections
Return merchandise to vendors when required
Correct products internally or through outside third-party companies to first-quality status
Communicate product characteristics, product issues, and inbound inspection results with delivery teams and DC/Crossdock furniture technicians
Support DC/Crossdock furniture technicians in determining product characteristics versus quality issues
Coordinate special projects and other activities at the request of warehouse management
Maintain cleanliness and order of work areas
Rotate through different departments as necessary to meet business demands
Participate in ongoing training regarding technology upgrades and new systems
Perform assigned tasks to achieve and maintain daily productivity and quality goals

Requirements

What you’ll need

Proficient at typing and basic computer operation
Advanced English Language proficiency
Good communication skills both verbal and written
High attention to detail
Complete understanding of training and communication resources relevant to the position
Awareness of loss prevention, security, and safety guidelines
2+ years of related experience
Authorization to work in the US

Benefits

Comp & perks

Reasonable accommodations for individuals with disabilities
Equal opportunity employment
E-Verify participation and work authorization support