Crate and Barrel

Supervisor

• Provide direction and lead distribution center associates
• Assist with interviewing and selecting new associates
• Conduct performance evaluations and reviews
• Implement corrective actions as necessary
• Perform safety observations alongside job observations
• Coach and counsel associates on proper safety procedures
• Optimize workflow within supply chain operations
• Guide the team to meet daily productivity targets
• Champion safety protocols and continuous operational improvement
• Work Wednesday–Saturday, 3:30 pm–12:00 am

Floor Supervisor

Events

• Attend the Pasadena New Store Opening hiring event
• Interview on the spot for Designer, Seasonal Sales Associate, Seasonal Cashier, and Seasonal Operations associate roles
• Join the new Pasadena location opening on November 5th
• Perform furniture sales, home decor design, retail, and/or customer service activities
• Support merchandise movement and lifting requirements

New Store Opening

General

• Inspect all local delivery items for product quality, consistency, characteristics, damage, dye lot, and finish
• Coordinate with furniture shop technicians on product repairs and touch-ups before delivery
• Communicate with the delivery department Lead regarding product inspections and delivery workload status daily
• Assist merchandise handlers with organization and verification of local delivery items
• Clean up and dispose of boxes, packing material, and pallets; perform general facility and product-line housekeeping
• Rotate through departments as needed to meet business demands
• Participate in ongoing training for technology upgrades and new systems
• Complete tasks assigned by leadership to achieve daily productivity and quality goals

Merchandise Handler II

Customer Support

• Act as a liaison between stores and service providers to respond to customer needs and requests
• Inspect products prior to customer pick-up
• Liaise between customers and company departments
• Resolve customer problems and complaints within guidelines
• Move physical goods
• Set up shipments to third parties and change or cancel delivery times
• Perform related clerical duties
• Clean and dispose of boxes, packing materials, and pallets; maintain general housekeeping
• Rotate through departments as needed to meet business demands
• Participate in ongoing training for technology upgrades and new systems
• Complete assigned tasks to achieve daily productivity and quality goals

Home Delivery Customer Service Coordinator

Associate

• Support the Merchant in product assortment, financial planning and vendor partnerships
• Make recommendations regarding product assortment, pricing and merchandising strategies based on trends and forecasts
• Provide expert recommendations on seasonal and core product mix
• Analyze sales information to identify opportunities to increase sales and margins
• Recommend, set and approve product-pricing strategies and execute exit strategies
• Negotiate product costs, terms, subsidy and VIR
• Develop and maintain vendor partnerships and support supplier management strategy
• Build and maintain assortment plans and SKU counts
• Gather and synthesize partner information for strategic recommendations
• Analyze business trends and opportunities using test strategies
• Provide recommendations on short-term buying plans and long-term strategies
• Conduct competitive intelligence to identify in-season and future-season opportunities and challenges
• Lead product sequencing, including layouts, copy edits and communication with cross-functional teams

Floor Supervisor

New Store Opening

Merchandise Handler II

Home Delivery Customer Service Coordinator

Associate Merchant