Key Account Manager – Singapore, Malaysia

CREA

. Serve as the key link between brand partners and internal teams .

Posted 10/22/2026full-timeSingapore • SingaporeJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in e-commerce operations, including managing pricing strategies, product assortment, and stock availability to drive business growth. Proficient in analyzing sales data and developing actionable marketing strategies while collaborating effectively across teams.

Highest-signal resume keywords

E-Commerce Operations ManagementData Analysis and Insights GenerationProficiency in Excel and PowerPointExperience with E-Commerce PlatformsStrong Interpersonal and Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisMarket ResearchPricing Strategy ManagementSales Performance OptimizationPromotional Campaign PlanningGraphic Brief PreparationBusiness Plan DevelopmentAccount Plan DevelopmentProject LeadershipBusiness Growth Strategy

Soft Skills

Interpersonal SkillsNegotiation SkillsRelationship ManagementAdaptabilityProactive Approach

Tools & Technologies

E-Commerce PlatformsExcelPowerPointDigital ToolsOnline Marketing Tools

Industry Keywords

E-CommerceBrand ManagementCompetitor AnalysisBusiness DevelopmentJoint Business Plans

About the role

Key responsibilities & impact

Serve as the key link between brand partners and internal teams
Ensure seamless e-commerce operations while driving business growth
Conduct competitor analysis and market research to identify business opportunities and strengthen brand competitiveness
Manage pricing strategies, product assortment, and stock availability to optimize sales performance
Collaborate with Operations, Fulfillment, Marketing, and Finance teams to resolve issues and improve brand performance across e-commerce platforms
Analyze sales, traffic, conversion rates, and customer funnel performance to generate actionable insights and guide promotional and marketing strategies
Coordinate day-to-day e-commerce execution, including preparing graphic briefs, setting up online stores, cropping and uploading banners, and submitting campaigns to platform partners
Work directly with e-commerce platforms to plan and execute campaigns, secure brand visibility opportunities, and manage promotional submissions
Develop joint business plans with brand partners
Lead weekly, monthly, and quarterly business reviews to track performance against targets
Advise brand partners on go-to-market strategies for new product launches and assortment expansion
Plan promotional campaigns and coordinate execution with the Onsite Manager
Develop brand engagement and marketing strategies across onsite visibility, online marketing, social media, and offline channels

Requirements

What you’ll need

2–3 years of experience in e-commerce enablers, internet startups, or established international brands
Proficiency in English is required
Chinese or Cantonese proficiency is an advantage
Familiarity with platforms such as Lazada, Shopee, or TikTok Shop
Bachelor’s degree in Economics, Engineering, Business Administration, or a related field
Strong proficiency in Excel and PowerPoint
Ability to quickly learn and adapt to new software and digital tools
Ability to interpret business data, identify growth opportunities, and translate insights into actionable strategies
Strong interpersonal, negotiation, and relationship management skills
Ability to work effectively across teams and independently
Proactive, hands-on approach with a strong focus on achieving business growth and delivering value to brand partners
Experience in leading projects, developing account plans, and mentoring team specialists

Benefits

Comp & perks

Opportunities for continuous learning and career development
Work with leading international and regional brands across fashion, beauty, lifestyle, and more
Dynamic, multicultural, and collaborative environment
Opportunity to make a meaningful impact on brand growth and contribute to shaping commercial success