Create Wellness

Operations

• Own the retail PO process end to end, from intake through EDI, 3PL release, ASN, and delivery
• Track every open and in-transit PO and confirm retailer OTIF and fill-rate targets are met
• Flag at-risk orders early and drive root-cause fixes
• Run onboarding checklists covering EDI, routing guides, labeling, case and pallet specifications, vendor portals, and freight terms
• Maintain compliance as retailer requirements evolve
• Align SKU assortment and door counts by retailer
• Ensure item data matches across retailer portals, ERP, and 3PLs
• Coordinate retail shipments with the Distribution & Logistics lead
• Ensure inventory readiness, 3PL SLA performance, and known freight costs before shipment
• Partner with Finance on chargebacks and deductions, leading disputes and tracking recovery
• Monitor weeks of supply, inbound shipments, lead times, and testing holds
• Work with Retail to adjust plans proactively
• Facilitate retailer-by-SKU forecasts and provide clean forecasts to Supply Planning
• Provide Sales, Operations, Finance, and 3PL partners with retail visibility and proactive operational support

Explore Retail Operations Manager/Senior Manager at Create Wellness. Review requirements and application details.