Creation Technologies

Manager

• Lead regional and local supplier performance management, including scorecards, business reviews, corrective action follow-up, and performance trend analysis
• Serve as the lead escalation point for critical material shortages, supplier decommits, responsiveness issues, capacity constraints, and quality disruptions
• Coordinate cross-functional escalation teams across Supply Chain, Planning, Procurement, Quality, Engineering, Operations, Sourcing, Program Management, and site leadership
• Support supplier audits, factory visits, process reviews, and operational assessments
• Develop and manage supplier recovery plans for high-risk suppliers with action owners, commitment dates, delivery schedules, escalation paths, and communication cadence
• Communicate supplier risk, recovery status, mitigation plans, and escalation needs to leadership, customers, suppliers, and executive stakeholders
• Build relationships with regional and local suppliers while maintaining accountability for commitments, delivery recovery, corrective actions, and performance improvement
• Align regional and local supplier performance processes, escalation playbooks, scorecard methodology, factory visit expectations, and recovery reporting with global processes
• Visit supplier locations for escalations, audits, factory reviews, shortage recovery, and supplier development
• Travel at minimum 50–60% of the month and may exceed 50% depending on business needs
• Perform other duties and responsibilities as assigned

Regional Base Supply Manager

Business Analyst

• Define and maintain EDI communications and design for global scalability and high availability across all business units
• Lead the end-to-end design and deployment of complex EDI integrations using Oracle EDI modules, Oracle Integration Cloud (OIC), and Cleo Integration Cloud (CIC)
• Manage and optimize AS2, SFTP, HTTPS, and API communication protocols
• Oversee onboarding of new customer and supplier trading partners
• Collaborate with IT developers and ERP specialists to integrate EDI workflows with ERPs such as Oracle
• Oversee complex EDI maps and translation rules using X12 and EDIFACT
• Analyze existing EDI processes, identify latencies or manual touchpoints, and implement automated solutions
• Lead test-plan development and coordinate User Acceptance Testing (UAT)
• Provide Tier 3 technical support for EDI failures
• Mentor junior analysts and developers on EDI best practices and standards

Regional Base Supply Manager

Business Analyst – EDI