Lead, Low Carbon Energy Partnerships, Customer Engagement

Creative Energy

. Lead customer relationship management for existing customers and serve as a key contact for prospective customers and external stakeholders .

Posted 9/28/2026full-timeVancouver • CanadaSenior💰 CA$130,000 - CA$145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer relationship management, business development, and stakeholder engagement within the Vancouver real estate market. Possesses strong knowledge of municipal policies, building codes, and sustainability objectives relevant to energy systems.

Highest-signal resume keywords

Customer Relationship ManagementBusiness DevelopmentGovernment RelationsReal Estate Market KnowledgeCRM Systems Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentCustomer EngagementKey Account ManagementProject Development ProcessesSustainability ObjectivesBuilding Codes KnowledgeEnergy Systems UnderstandingMarket Trend AnalysisRegulatory Requirements KnowledgeCommercial Deal Structuring

Soft Skills

Strong Organizational SkillsPlanning SkillsTime Management Skills

Tools & Technologies

CRM Systems

Industry Keywords

Municipal PoliciesBuilding ManagementEnergy ManagementDecarbonizationVancouver Real Estate Community

About the role

Key responsibilities & impact

Lead customer relationship management for existing customers and serve as a key contact for prospective customers and external stakeholders
Identify and advance growth opportunities in the Core service area by monitoring development activity and establishing relationships with developers, architects, consultants, and prospective projects
Identify and advance opportunities to convert existing buildings to Core TES connections
Collaborate with the operations team to build and maintain relationships with building operators in downtown Vancouver
Build and maintain relationships with City of Vancouver and Metro Vancouver stakeholders involved in development, sustainability, energy, and building policy
Apply knowledge of municipal policies, bylaws, and regulatory requirements in customer discussions and stakeholder engagement
Participate in industry associations and forums with customers, energy managers, and consultants
Support regulatory processes by leading customer consultations and coordinating materials with the regulatory team
Maintain knowledge of Vancouver’s market, development activity, market trends, municipal bylaws, building codes, and energy-use requirements
Support the evolution of the Core steam system from a customer and market perspective

Requirements

What you’ll need

Degree or Diploma in a relevant discipline, e.g. Commerce, Business, Marketing, Communications, Engineering, Real Estate
8+ years of experience in government relations, business development, or customer relations in a related field
Experience building professional relationships within the commercial and residential real estate community
Well-connected within the commercial and residential real estate community and building-management community
Familiarity with customer engagement and relationship management best practices
Customer relationship and key account management experience
Experience shaping and advancing business development and origination opportunities
Understanding of Vancouver’s real estate market dynamics and development trends, or willingness to develop that understanding
Knowledge of Vancouver bylaws applicable to new and existing buildings as they relate to energy systems and greenhouse gas intensity
Experience with CRM systems
Strong organizational, planning, and time management skills
Familiarity with origination and project development processes, real estate development, facilities operations and maintenance, sustainability and decarbonization objectives, municipal government relations, and commercial deal structuring are assets

Benefits

Comp & perks

Performance-based bonus program
Comprehensive benefits package
RRSP matching program at 5%
Support to maintain professional credentials
Opportunities for professional growth and development