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About the role
Key responsibilities & impact- Support project planning, scheduling, coordination, and tracking activities across multiple initiatives.
- Coordinate with stakeholders to ensure project requirements, deliverables, and timelines are clearly communicated and maintained.
- Assist in managing project documentation, status reports, meeting notes, and action items.
- Support change management efforts, including tracking project modifications and documenting impacts.
- Analyze project and operational data to identify trends, risks, and opportunities for improvement.
- Coordinate system development, maintenance, enhancement, and user support activities.
- Assist with troubleshooting and resolving technical or project-related issues and escalate concerns as appropriate.
- Monitor project schedules, milestones, and deliverables to ensure timely completion of assigned tasks.
- Prepare reports, presentations, briefings, and project communications for leadership and stakeholders.
- Facilitate collaboration among cross-functional teams to support successful project outcomes.
- Contribute to process improvement initiatives that enhance efficiency, service delivery, and operational effectiveness.
- Maintain accurate records and documentation related to project activities, decisions, and deliverables.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Public Administration, Information Systems, Project Management, or a related field.
- Minimum of three (3) years of relevant professional experience supporting project coordination, program management, technology initiatives, systems development, or related operational activities.
- Experience supporting project planning, scheduling, and coordination activities.
- Experience supporting project and change management efforts.
- Experience coordinating development, maintenance, and user support activities.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Ability to work collaboratively with technical teams, stakeholders, and leadership.
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Wellness Resources