Director of Software Engineering, Platform Services

Credit Acceptance

. Provide strategy, leadership, and day-to-day management of the Platform Services organization .

Posted 10/2/2026full-timeSouthfield • Michigan • United StatesLead💰 $208,761 - $306,182 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading platform services and developer tooling initiatives, with a strong focus on AI-assisted development, team management, and aligning technology strategies with business objectives. Proven ability to enhance engineering productivity and service performance while ensuring compliance with security and regulatory standards.

Highest-signal resume keywords

AI-Assisted Software DevelopmentDeveloper Tooling ManagementTeam Leadership and DevelopmentService Level Objectives OwnershipStrategic Technical Alignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Platform Services ManagementCoding AssistantsAgent Development FrameworksIncident ResponseContinuous IntegrationInfrastructure as CodeData-Driven Decision-MakingAutomation MindsetTechnical Strategy FormulationPerformance Measurement

Soft Skills

Executive PresenceCommunication with C-Level LeadersCollaborative Culture FosteringResults-Oriented ExecutionChange Management

Tools & Technologies

Source ControlCode Review WorkflowsDeveloper PortalService Catalog ProductsBuild and Test Performance Tools

Certifications & Qualifications

BS/MS in Computer ScienceMBA Preferred

Industry Keywords

Regulated Industry ExperienceSecurity and ComplianceFinancial ServicesLoan Origination SystemsAutomotive Industry

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide strategy, leadership, and day-to-day management of the Platform Services organization
Lead development, enhancement, and support of integrated platform services for engineering teams
Define the company’s approach to AI-assisted and specification-driven development, including coding assistants, agent development frameworks, standards, and safety guardrails
Deliver golden path templates, scaffolds, and reference implementations for new engineering work
Own development environments and inner-loop tooling, including build and test performance and environment provisioning
Own availability, performance, support models, service-level objectives, and on-call coverage for shared services
Create and manage the Platform Services experience to drive secure, reliable, efficient developer delivery and adoption
Partner with delivery pipeline, cloud infrastructure, and runtime platform teams
Establish and report engineering productivity, platform adoption, service performance, and project-progress measures
Align platform strategy with business objectives, priorities, and budget; evaluate build, buy, and open-source options
Ensure tooling and shared services meet security, privacy, audit, and corporate requirements
Support business growth initiatives by aligning technology vision with business strategy
Build and manage diverse engineering teams; recruit and develop engineering leaders and top talent
Set team direction, anticipate strategic and scaling challenges, and lead organizational change
Break platform strategy into technical building blocks and mentor technical output
Provide continuous feedback, address underperformance, and recognize team contributions
Drive a results-oriented culture focused on execution, quality, speed, and high service quality
Work from home, with occasional planned travel to the assigned Southfield, Michigan office; may work from that office if requested by the team member
Perform other duties as assigned

Requirements

What you’ll need

BS/MS in Computer Science or an engineering/technical degree; MBA preferred
Required degrees must be earned at institutions accredited by the Council for Higher Education Accreditation or equivalent
10+ years of experience in highly technical roles in development or enterprise services, at large organizations or innovative startups
5+ years of supervisory, consultant, or team lead experience, with demonstrated ability to manage multiple teams
Track record of delivering internal developer tooling, developer platforms, or shared engineering services adopted by other engineering teams
Experience leading adoption of AI-assisted software development at scale, including coding assistants, agentic development workflows, evaluation, and guardrails for releasing generated code
History of owning production services, including service level objectives, on-call rotations, and incident response
Proven ability to consolidate duplicated capabilities into a single supported platform, including migration and decommissioning work
Demonstrated ability to communicate with C-Level leaders and convey complex information clearly across the organization
Familiarity with agent development frameworks, model access layers, or other AI platform capabilities
Background in a regulated industry or working closely with security, audit, and compliance functions
Working knowledge of financial services, loan origination systems, web-based applications, and the automotive industry
Working knowledge of the modern developer toolchain, including source control, code review workflows, continuous integration, containers, infrastructure as code, and developer portal or service catalog products
Ability to think strategically, align technical initiatives with business objectives, and formulate technical strategy and roadmaps
Experience growing a team and fostering a collaborative, ambitious, outcome-driven culture
Ability to navigate, identify, and improve hard-to-follow or nonexistent processes
History of data-driven decision-making and delivering against a strong technical vision
Automation mindset to reduce manual interventions
Strong executive presence and ability to advance ideas and initiatives
Remain compliant with company policies, processes, and legal guidelines
Attendance as required by department

Benefits

Comp & perks

Annual variable bonus of cash and equity, between 20–60%
401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical, dental, and vision benefits
Nonstandard benefits
Work-from-home arrangement
Flexible work-life balance
Professional development and continuous improvement opportunities
Casual work environment
Great Place to Work culture