Director of Software Engineering – Platform Services

Credit Acceptance

. Provide strategy, leadership, and day-to-day management of the Platform Services organization .

Posted 10/23/2026full-timeUnited StatesLead💰 $208,761 - $306,182 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading platform services and engineering teams, with a strong focus on AI-assisted software development, service-level management, and strategic alignment with business objectives. Proven ability to mentor talent, drive organizational change, and enhance developer productivity through effective tooling and processes.

Highest-signal resume keywords

AI-Assisted Software DevelopmentService Level Objectives ManagementTeam Leadership and DevelopmentTechnical Strategy FormulationPlatform Adoption and Performance Measurement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software EngineeringTechnical ArchitectureIncident ResponseData-Driven Decision-MakingAutomation Mindset

Soft Skills

Strong Executive PresenceStrategic ThinkingCollaborationCommunication with C-Level LeadersResults-Oriented Culture

Tools & Technologies

Continuous IntegrationInfrastructure as CodeDeveloper ToolchainCoding AssistantsAgent Development Frameworks

Certifications & Qualifications

BS/MS in Computer ScienceMBA Preferred

Industry Keywords

Regulated Industry ExperienceSecurity and ComplianceFinancial ServicesLoan Origination SystemsWeb-Based Applications

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide strategy, leadership, and day-to-day management of the Platform Services organization
Lead development, enhancement, and support of integrated platform services for engineering teams
Define the company’s approach to AI-assisted and specification-driven development, including coding assistants, agent frameworks, standards, and safety guardrails
Deliver golden path templates, scaffolds, and reference implementations for new engineering work
Own development environments and inner-loop tooling, including build and test performance and environment provisioning
Manage availability, performance, service-level objectives, support models, and on-call coverage for shared services
Create and manage the Platform Services experience to enable secure, reliable, efficient developer delivery and platform adoption
Partner with delivery pipeline, cloud infrastructure, and runtime platform teams
Establish and report engineering productivity, platform adoption, service performance, and project progress measures
Align platform strategy with business objectives, priorities, and budgetary realities
Ensure engineering tooling and shared services meet security, privacy, and audit requirements
Support business growth initiatives by aligning technology vision with business strategy
Build and manage diverse engineering teams; recruit and develop engineering leaders and talent
Set team direction, anticipate strategic and scaling challenges, and lead organizational change
Translate platform strategy into technical building blocks and mentor technical output
Provide feedback, address underperformance, and recognize team contributions
Drive a results-oriented culture focused on execution, quality, and speed

Requirements

What you’ll need

BS/MS in Computer Science or an engineering/technical degree; MBA preferred
10+ years of experience in highly technical roles in software engineering or technical architecture, at large organizations or innovative startups
5+ years of supervisory, consultant, or team lead experience, with demonstrated ability to manage multiple teams
Experience leading adoption of AI-assisted software development at scale, including coding assistants, agentic development workflows, evaluation, and release guardrails
History of owning services in production, including service level objectives, on-call rotations, and incident response
Proven ability to consolidate duplicated capabilities into a single supported platform, including migration and decommissioning work
Demonstrated ability to communicate with C-Level leaders
Familiarity with agent development frameworks, model access layers, or other AI platform capabilities preferred
Background in a regulated industry or working closely with security, audit, and compliance functions preferred
Working knowledge of financial services, loan origination systems, web-based applications, and the automotive industry preferred
Working knowledge of the modern developer toolchain, including source control, code review workflows, continuous integration, containers, infrastructure as code, and developer portal or service catalog products
Ability to think strategically, align technical initiatives with business objectives, and formulate technical strategy and roadmaps
Experience growing a collaborative, ambitious, outcome-driven team
Ability to navigate, identify, and improve ineffective or nonexistent processes
History of data-driven decision-making and delivering against a technical vision
Automation mindset to reduce manual interventions
Strong executive presence
Required degrees must have been earned at accredited institutions or equivalent
Must reside in or be willing to relocate to the greater Southfield, Michigan area, greater Bellevue, Washington area, or San Francisco Bay Area, California

Benefits

Comp & perks

401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical, dental, and vision coverage
Many nonstandard benefits