Manager, Sales Systems

Credit Acceptance

. Own assigned Sales platforms and represent Sales needs for enhancements, priorities, and issue resolution .

Posted 10/19/2026full-timeRemote • United StatesSeniorLead💰 $130,500 - $152,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Sales platforms and data infrastructure, translating business requirements into technical specifications, and leading cross-functional projects. Strong ability to evaluate workflows, manage dependencies, and communicate effectively between technical and business teams.

Highest-signal resume keywords

Project Management ExperienceSales Systems SupportData Pipeline ManagementCRM Platform ExpertiseStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModelsIntegrationsData FlowsTechnical SpecificationsUser StoriesAcceptance CriteriaTest ScenariosSales OperationsIntake Process DesignUser Acceptance Testing

Soft Skills

Consultative MindsetStrong CommunicationProblem-SolvingPrioritizationDocumentation

Tools & Technologies

CRMAnalytics ToolsData WarehouseEnterprise PlatformsReporting Tools

Certifications & Qualifications

Bachelor’s Degree in Information SystemsBachelor’s Degree in Business AnalyticsBachelor’s Degree in Computer ScienceBachelor’s Degree in Information Technology

Industry Keywords

SalesGTMBusiness Technology PlatformsCross-Functional RequestsStakeholder Engagement

About the role

Key responsibilities & impact

Own assigned Sales platforms and represent Sales needs for enhancements, priorities, and issue resolution
Maintain system priorities and backlogs based on business value, user needs, and operational risk
Evaluate workflows, data, integrations, reporting dependencies, access, and user experience
Own and maintain Sales data infrastructure, including data models, integrations, and pipelines feeding CRM and analytics tools
Design and own the intake process for Sales requests directed to Analytics
Interface with Engineering to clarify requirements, track status, and ensure timely delivery
Serve as the single point of accountability for Sales-originated requests moving through Analytics and Engineering
Build documentation, templates, and criteria for Sales request submissions
Partner with Sales stakeholders to understand workflows, pain points, and business needs
Translate business requirements into technical specifications, user stories, acceptance criteria, test scenarios, and success measures
Liaise between GTM, Product, and Engineering to align priorities, scope, and timelines
Evaluate solutions, manage dependencies, and resolve issues with technical teams
Coordinate user acceptance testing, release validation, and post-launch verification
Lead cross-functional projects from discovery through delivery
Measure adoption, utilization, data quality, user experience, productivity, and business outcomes
Recommend system and process improvements using feedback and performance insights
Partner with Sales, Sales Enablement, Analytics, Product, and Engineering teams
Track and communicate requests, risks, dependencies, decisions, and delivery status
Translate technical tradeoffs into business recommendations
Provide technical and sales engineering support to help Sales understand and articulate product and tooling capabilities

Requirements

What you’ll need

10+ years of project management experience, ideally spanning technical and Sales/GTM environments
Bachelor’s degree in information systems, Business Analytics, Computer Science, Information Technology, or a related field, or equivalent relevant experience
Strong working knowledge of databases, data pipelines, integrations, and data flows between CRM, data warehouse, and analytics/reporting tools
Significant experience supporting Sales systems, business technology platforms, Sales Operations, or related systems work
Experience translating business needs into technical requirements and partnering with engineering teams through testing, release, and adoption
Experience designing or managing intake/triage processes for cross-functional requests
Experience with CRM, workflow, or comparable enterprise platforms
Consultative mindset and ability to build trust with stakeholders, ask the right questions, and guide decisions
Strong communication, problem-solving, prioritization, documentation, and stakeholder management skills
Ability to act as a conduit between technical and business teams
Ability to travel up to 25% based on business needs
Required degree must be from an institution accredited by the Council for Higher Education Accreditation or equivalent
Must not require current or future sponsorship to work legally for Credit Acceptance, including H-1B, H-4, or F-1 OPT visa holders

Benefits

Comp & perks

Annual bonus plan
401(K) match
Adoption assistance
Parental leave
Tuition reimbursement
Comprehensive medical, dental, and vision benefits
Other nonstandard benefits
Work-from-home arrangement
Occasional planned travel to the Southfield, Michigan office
Inclusive and safe working environment