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Staff Machine Learning Engineer, Platform – MLOPS
Credit Acceptance. Own end-to-end deployment paths for ML and GenAI models, including training and inference pipelines, model registry and versioning, serving endpoints, and controlled promotion across development, QA, and production .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing end-to-end deployment paths for ML and GenAI models, including production monitoring, model serving infrastructure, and incident response. Proficient in Python and SQL, with hands-on experience in cloud ML platforms and production-quality engineering practices.
Highest-signal resume keywords
Production ML Or AI SystemsPython ProgrammingSQL ProficiencyCloud ML Platform ExperienceModel Serving Infrastructure
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Training PipelinesInference PipelinesModel RegistryVersion ControlCI/CDContainerizationInfrastructure As CodeModel ServingMonitoring And AlertingData Governance
Soft Skills
Problem SolvingCommunicationMentoringRelationship BuildingTask Prioritization
Tools & Technologies
AWSDatabricksMLflowOpenTelemetryDynatraceAgentCore GatewayModel Context Protocol (MCP)
Certifications & Qualifications
Bachelor's Degree In Computer ScienceMaster's Degree In Relevant Field
Industry Keywords
AI SystemsRegulated IndustriesFinancial ServicesProduction MonitoringObservability
Tech Stack
Tools & technologiesAWSCloudPythonSQLUnity
About the role
Key responsibilities & impact- Own end-to-end deployment paths for ML and GenAI models, including training and inference pipelines, model registry and versioning, serving endpoints, and controlled promotion across development, QA, and production
- Own runtime health for production models through monitoring, alerting, drift and quality-regression detection, latency and throughput objectives, capacity and autoscaling, and incident response through root cause and corrective action
- Operate the agent runtime layer through the enterprise AI Gateway and MCP Gateway
- Migrate existing agents onto governed gateway paths and maintain scoped, versioned, least-privilege tool surfaces
- Own production evaluation of agents, including online scoring, behavioral monitoring, drift detection, sampling and judge pipelines, and release gates
- Build and maintain observability and evaluation infrastructure, including multi-turn and multi-step agent traces, logging standards, evaluation pipeline plumbing, and data contracts
- Measure and manage platform unit economics, including cost per inference, document, and interaction
- Produce platform and infrastructure cost analysis for build-versus-buy and hosting decisions
- Deliver reusable pipeline templates, deployment patterns, reference implementations, and internal tooling
- Partner with Cloud Engineering, Data Engineering, Security, and SRE on enterprise governance, identity, and observability
- Respond to AI-specific production incidents and drive closed corrective actions
- Maintain architecture documentation and system diagrams for the ML platform
- Mentor engineers and interns on production ML practices
- Follow company policies, processes, legal guidelines, and department attendance requirements
Requirements
What you’ll need- Bachelor's degree in Computer Science, Engineering, Statistics, or a relevant technical field with at least 7 years of relevant experience, or a Master's degree in one of those fields with at least 5 years of relevant experience
- 5+ years building and operating production ML or AI systems
- Direct ownership of at least two of: training or inference pipelines, model serving infrastructure, model registry and versioning, or production monitoring and alerting
- Demonstrated ownership of a production ML or AI service through its full operating life
- Strong Python and SQL
- Production-quality engineering practice, including version control, testing, code review, and CI/CD applied to ML workloads
- Hands-on experience with a cloud ML platform in production; AWS and Databricks strongly preferred
- Experience with model serving, job orchestration, and a model registry or experiment tracking system such as MLflow
- Working knowledge of LLM and GenAI operational characteristics, including token cost, latency, caching, batching, and non-deterministic output
- Experience running LLM or agent applications behind a gateway or proxy layer
- Knowledge of model routing, fallback, credential and key management, rate limiting, and budget enforcement
- Working knowledge of tool-calling architecture, including the Model Context Protocol (MCP)
- Experience with containerization and infrastructure as code
- Ability to communicate technical and non-technical trade-offs clearly in writing
- Must reside in or be willing to relocate to the greater Southfield, Michigan area; greater Bellevue, Washington area; or San Francisco Bay Area, California
- Required degrees must be from institutions accredited by the Council for Higher Education Accreditation or equivalent
- Preferred: production experience with GPU-backed model serving
- Preferred: experience with OpenTelemetry and an enterprise observability platform such as Dynatrace
- Preferred: model serving efficiency techniques including quantization, parameter-efficient fine-tuning, distillation, or inference optimization
- Preferred: data governance and access control on a lakehouse platform such as Databricks Unity Catalog
- Preferred: AI systems experience in regulated industries, particularly financial services
- Preferred: agentic or multi-step AI systems in production
- Preferred: managed agent or tool gateway experience such as AWS Bedrock AgentCore Gateway
- Preferred: familiarity with Agent2Agent (A2A) style delegation, agent discovery, capability advertisement, and workload identity
- Ability to communicate complex technical information to all levels, including senior leadership
- Ability to solve problems at the source with simple, working solutions
- Ability to respond promptly and effectively to incidents, tasks, and projects
- Demonstrated ability and motivation to teach others
- Ability to build relationships across the organization
- Ability to prioritize and execute tasks in a high-pressure environment
Benefits
Comp & perks- Annual variable incentive of cash and equity, between 10–20% of base salary
- 401(K) match
- Adoption assistance
- Parental leave
- Tuition reimbursement
- Comprehensive medical, dental, and vision coverage
- Nonstandard benefits
- Hybrid work model with two work-from-home days per week