Creditspring

Risk

• Support day-to-day operation and continuous improvement of the Enterprise Risk Management Framework
• Act as the lead administrator and primary system expert for the Protecht GRC platform
• Support risk owners through the RCSA cycle by scheduling, preparing materials, facilitating workshops, and helping articulate risks, controls and actions
• Manage follow-up processes for outstanding actions, control testing and RCSA updates, escalating overdue or high-risk items
• Monitor, investigate, triage and resolve Protecht system-generated alerts
• Manage user permissions, workflows, risk and control libraries, taxonomies, and reporting/dashboard configuration
• Provide training, troubleshooting and ongoing user support across the business
• Own risk, control, action and incident data quality
• Improve Protecht adoption and correct usage across the business
• Manage system enhancements, upgrades and releases with Protecht and internal stakeholders
• Build and maintain reports, dashboards and extracts for risk reporting and committee papers
• Work with Operational Risk, Credit Risk and Compliance QA functions to align with risk appetite and identify emerging or changing risks
• Document Technology and Resilience Risk Committee minutes and collate the monthly risk pack
• Support KRI reporting and quarterly risk packs for senior management and the Board
• Maintain risk management policies, procedures and Risk Management Framework documentation
• Support incident management, including Protecht data quality and thematic analysis
• Support responses to internal/external audit and regulatory queries and track remedial actions
• Support risk culture initiatives and training
• Undertake ad hoc tasks and projects agreed with the Senior Operational Risk Manager

Senior Enterprise Risk Analyst