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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong verbal communication skills and a commitment to customer empathy while effectively managing high-volume outbound calls and inbound leads. Proficient in using CRM tools like HubSpot to track interactions and improve outreach strategies.
Highest-signal resume keywords
High-Volume Outbound CallingCRM ProficiencyCustomer EmpathySales Development Representative (SDR) ExperienceSaaS Industry Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cold CallingLead QualificationMulti-Channel OutreachMeeting BookingSales Process Refinement
Soft Skills
Excellent Verbal CommunicationPersistenceResilienceSelf-StarterMotivation
Tools & Technologies
HubSpotJustCall
Industry Keywords
SaaSEvent TechnologyCustomer-Facing RolesBusiness DevelopmentShift-Based Roles
About the role
Key responsibilities & impact- Book qualified meetings from inbound and outbound sources and own a monthly meeting quota
- Make high-volume outbound calls daily to event organizers, turning cold and warm contacts into qualified meetings
- Respond quickly to inbound leads via calls, live chat, form submissions, and email replies
- Run multi-channel outreach (phone, email, messaging) to reach prospects and follow up
- Qualify prospects by learning their event needs, timeline, and fit
- Hand off booked meetings to the Software Sales Specialist with clear, complete notes
- Handle replies from AI-driven outreach and follow up on highly engaged leads
- Keep HubSpot up to date with every call, conversation, and next step
- Share prospect feedback with the team to improve messaging, targeting, and the product
- Travel occasionally for conferences and business development efforts
Requirements
What you’ll need- 0–2 years of experience in sales, SDR/BDR, customer-facing, or call center roles
- Eagerness to make a high volume of cold calls every day
- Excellent verbal communication skills on phone and video
- Enthusiasm for sales and a desire to learn and grow
- Self-starter who is persistent, resilient, and motivated to set and achieve their own goals
- Commitment to customer empathy and ethical business practices
- Growth experiment mindset: able to test and refine a process based on results
- Ability to juggle outbound call blocks alongside inbound leads
- Comfortable using CRM and virtual dialer tools such as HubSpot and JustCall
- Experience in the SaaS or event technology industries (preferred)
- Prior experience in shift-based or support coverage roles (preferred)