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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong attention to detail and data accuracy while managing high-volume tasks in compliance administration. Proficient in client communication and conflict resolution, with a commitment to continuous learning and process improvement.
Highest-signal resume keywords
Data EntryRecords ManagementCompliance AdministrationAdvanced Communication SkillsAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data Integrity VerificationAnalytical SkillsProblem-Solving SkillsAPI SetupProcess ImprovementWorkflow AutomationG-Suite ProficiencyMicrosoft Office ProficiencyJira ExperienceSalesforce Experience
Soft Skills
Client ManagementConflict ResolutionProcess OrientationAdaptabilityDiscretion with Confidential Information
Tools & Technologies
SlackConfluenceSaaS PlatformsAutomation Tools
Industry Keywords
DOT/FMCSA RequirementsBackground Screening IndustryDriver Qualification File
About the role
Key responsibilities & impact- Move background screening results, driver records, and supporting documents into the compliance platform accurately and on time, verifying data integrity at each step
- Assign documents to the correct driver files and requirements
- Flag missing, expired, incomplete, or non-compliant items for follow-up
- Alert and correspond with clients following each client's process for notifications, escalations, and approvals
- Perform account, user, and API setup for clients, ensuring configurations match client requirements
- Identify repetitive tasks, recurring issues, and notification gaps
- Partner with Product and Development to automate specific processes and notifications
- Perform other duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent
- 1+ year of experience in data entry, records management, compliance administration, or a similar detail-oriented role
- Intermediate analytical and problem-solving skills
- Advanced written and verbal communication skills, with the ability to communicate clearly with technical and non-technical audiences
- Ability to manage client expectations and resolve conflict professionally
- Strong attention to detail and data accuracy; process-oriented and able to pivot quickly
- Ability to manage high-volume, repetitive work while maintaining quality and consistency
- Ability to meet department and organizational numbers, data, and deadlines
- Regular and punctual attendance
- Discretion with sensitive and confidential information, including driver PII
- 1+ year of experience using Jira, Slack, Confluence, Salesforce, or similar tools
- Proficiency with G-Suite and Microsoft Office, especially spreadsheets
- Commitment to continuous learning and a client-service mindset
- Knowledge of DOT/FMCSA driver qualification file (DQF) requirements (49 CFR Part 391) (preferred)
- Knowledge of the background screening industry and products (preferred)
- Basic understanding of APIs, integrations, and user/permission setup in SaaS platforms (preferred)
- Interest in process improvement and automation; experience with workflow or automation tools (preferred)
- Associate's or Bachelor's Degree (preferred)
