Marketing Operations Specialist

CrewBloom

. Monitor and manage replies across all outbound channels daily; classify intent and route next steps .

Posted 10/3/2026full-timeRemote • Philippines, India, Pakistan, South Africa, Brazil, ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-channel outbound marketing operations, including email and LinkedIn campaigns, while ensuring data integrity and CRM administration. Proficient in email deliverability best practices and lead management to support sales processes effectively.

Highest-signal resume keywords

Multi-Channel Outbound MarketingCRM AdministrationEmail Deliverability ManagementLead Management and HandoffsData Enrichment and List Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Email Campaign ManagementCRM Workflows and AutomationsData HygieneSpreadsheet ProficiencyLead QualificationPerformance ReportingCampaign QASender Identity ManagementBounce ManagementData Scraping

Soft Skills

Attention to DetailClear Written Communication

Tools & Technologies

CRM SoftwareGTM Tool StackEmail Marketing PlatformsLinkedInData Enrichment Tools

Industry Keywords

B2B Marketing OperationsDemand GenerationCAN-SPAM ComplianceTCPA AwarenessUS Healthcare or Staffing

Tech Stack

Tools & technologies

DNS

About the role

Key responsibilities & impact

Monitor and manage replies across all outbound channels daily; classify intent and route next steps
Respond to warm leads using approved templates, book demos, and hand qualified leads to sales with full context
Run follow-up and re-engagement on stalled leads; process opt-outs promptly
Maintain accurate CRM records, including contacts, companies, activities, notes, stages, deals, and ownership
Build and maintain CRM workflows, automations, and outbound-tool integrations; perform data hygiene
Build, launch, and manage multi-step email and LinkedIn campaigns, including sequences, schedules, sending limits, and sender assignment
Set up nurture and re-engagement flows; apply deliverability best practices and coordinate lists and senders
Pause, fix, and relaunch campaigns based on performance and health checks
QA sequences, templates, and replies against approved copy before launch
Maintain consistent sender identities across mailboxes and LinkedIn profiles; spot-check live sends
Manage sending domains, mailboxes, DNS authentication, and warm-up; monitor bounces, spam complaints, blocklists, inbox placement, and domain reputation
Scale sending volume based on account health; maintain healthy LinkedIn sender accounts within platform limits; work with vendors to resolve issues
Build targeted prospect lists using scraping, hiring-signal, and data tools; deduplicate, clean, and apply suppression
Enrich contacts with verified emails and phone numbers; prepare calling lists and manage data credits
Deliver weekly performance reporting by channel and funnel stage; maintain CRM dashboards and distinguish genuine engagement from automated responses
Maintain a live tracker of all running campaigns
Administer accounts, seats, subscriptions, and credits across the GTM tool stack
Document recurring processes as SOPs; maintain naming conventions and support sales with clean data, lead context, and CRM fixes

Requirements

What you’ll need

5+ years in marketing operations supporting a B2B outbound or demand generation team
Proven experience running multi-channel outbound across email and LinkedIn
Strong CRM administration skills
Experience managing lead replies and handoffs to sales
Working knowledge of email deliverability: SPF, DKIM, DMARC, warm-up, bounce management
Experience with list building and data enrichment
Advanced spreadsheet skills
Sharp attention to detail and clear written English
Background in US healthcare or staffing outbound (preferred)
Awareness of CAN-SPAM and TCPA basics for US outreach (preferred)
Primary internet connection with a minimum speed of 15 Mbps
Backup internet connection with at least 10 Mbps
Backup connection capable of supporting work during a power outage
Desktop or laptop with Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or equivalent processor
Minimum of 8 GB RAM
Backup device meeting or exceeding Intel Core i3 performance and functional during power interruptions
Functioning webcam
Noise-canceling USB headset
Quiet, dedicated home office space
Smartphone for communication and verification purposes

Benefits

Comp & perks

Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.