Crime Junkie Podcast

Operations

• Lead, manage, and develop the QC & Publishing Ops team, including two coordinator-level direct reports
• Conduct regular 1:1s, set goals, and support professional growth
• Define team roles, responsibilities, and workflows to ensure accountability and minimize duplicated effort
• Serve as escalation point for platform issues, failed deliveries, content emergencies, and cross-functional conflicts
• Own content distribution across Simplecast, Tubi, FAST channels, and other distribution partners
• Lead FAST channel operations, including EPG accuracy, programming schedules, and asset delivery
• Partner with the VP of Production Management on the RSV relationship and serve as day-to-day operational contact for RSV content deliveries
• Oversee Tubi, FAST channel, and VOD delivery quality and ensure workflows meet platform specifications
• Lead Media RSS (MRSS) feed accuracy and platform delivery standards across AVOD and FAST distribution partners
• Set and enforce QC standards for final audio and video deliverables across podcast, video, VOD, and streaming outputs
• Establish and maintain QC & Publishing Ops standards, file delivery specifications, metadata schemas, and QC checklists
• Review and approve team-authored SOPs
• Serve as primary liaison to post-production, editorial, marketing, web, engineering, and other stakeholders
• Align production schedules, delivery requirements, and cross-departmental dependencies with department leaders
• Ensure publishing deadlines are met
• Report on on-time publish rate, failed or late deliveries, QC error rate, and EPG accuracy
• Oversee ad-marker placement and insertion QC, escalating to Ad Ops as needed
• Evaluate and implement tooling, workflow, and automation improvements
• Oversee content asset organization, file naming conventions, and archiving protocols

Explore QC & Publishing Ops Manager at Crime Junkie Podcast. Review requirements and application details.