Sales Associate

Crocs, Inc.

. Deliver outstanding service to consumers using the C.H.A.R.M.

Posted 9/21/2026full-timeKuala Lumpur • MalaysiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong consumer service skills using the C.H.A.R.M. service model while effectively managing retail operations, including POS management and inventory control. Capable of fostering a collaborative team environment and achieving personal KPIs through sales-driven techniques.

Highest-signal resume keywords

Consumer ServicePoint Of Sale ManagementInventory ControlRetail OperationsSales-Driven Techniques

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer ProficiencyMicrosoft WordMicrosoft ExcelRetail Point Of Sale SystemStock ReplenishmentPricing And MarkdownsLoyalty Program Promotion

Soft Skills

Team CollaborationCommunicationFlexibility

Industry Keywords

RetailAsset ProtectionShortage PreventionCompliance ProceduresVisual Presentation

About the role

Key responsibilities & impact

Deliver outstanding service to consumers using the C.H.A.R.M. service model
Create an enjoyable team environment that encourages sharing suggestions, ideas, and concerns
Assist across consumer service, product knowledge and placement, visual presentation, and stock room management
Support daily retail operations, including POS management, stock replenishment, pricing and markdowns, loyalty program promotion, and cleanliness and recovery standards
Lead by example and collaborate with Store Management to improve personal KPIs through sales-driven techniques
Follow Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Requirements

What you’ll need

Must be 18 years or older
Possess at least SPM / O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English; proficiency in other languages is an advantage
Flexible to work rotational shifts, including nights, Saturdays, Sundays, and public holidays
Basic computer proficiency in Microsoft Word, Excel, and email
Able to operate a retail Point of Sale system
Desire to succeed in a high-growth, fast-paced retail environment

Benefits

Comp & perks

Opportunity for growth alongside experienced teammates and partners
Diverse and inclusive work environment
Flexible schedule with in-person and virtual collaboration